The cozy ambiance and aromatic scent of freshly brewed coffee greet patrons as they step inside the shop. The warm and welcoming decor, combined with comfortable seating arrangements, makes it an ideal place for catching up with friends or finding a quiet spot to work. The attentive and friendly staff enhance the overall customer experience, ensuring that visitors feel valued and well-cared for during their visit.
Biggby Coffee takes pride in offering an extensive menu featuring an array of coffee drinks, from classic lattes and cappuccinos to unique specialty beverages. In addition to coffee, the shop also provides a selection of teas, hot chocolates, and refreshing iced drinks to cater to diverse preferences. The delectable range of pastries and snacks available perfectly complement the beverage offerings, making it a one-stop destination for a delightful coffee break.
The business has received an average rating of 4 out of 5 from satisfied customers who appreciate the quality of drinks, the welcoming ambiance, and the attentive service provided by the staff. Whether it’s a quick pick-me-up on a busy morning or a leisurely chat with friends on a relaxed afternoon, Biggby Coffee has become a beloved spot for many locals and visitors alike.
Overall, Biggby Coffee stands as a beacon of delicious coffee and inviting ambiance in Lansing, Michigan, drawing in patrons with its delightful offerings and creating a memorable and enjoyable coffee experience for all who step through its doors.
GET DIRECTIONS NOW
CALL: +1 517-374-1314
Address: 500 E Michigan Ave, Lansing, MI 48912, United States
Opening Hours of Biggby Coffee
Sunday:7AM-6PMMonday:6AM-8PMTuesday:6AM-8PMWednesday:6AM-8PMThursday:6AM-8PMFriday:6AM-8PMSaturday:7AM-6PM
Biggby Coffee Reviews and Opinions
As an AI, I’ve analyzed several visitor reviews of Biggby Coffee to provide you with a sentiment analysis.
I found a mix of positive and negative sentiments in the reviews.
The first review highlighted disappointments with the wait time and incorrect drink orders, but praised the friendly baristas who promptly corrected the mistakes. However, the oversight of not rinsing the cup affected the overall experience. This creates a mixed sentiment, with disappointment being the dominant emotion.
Another review mentioned that despite the wonderful food and drinks, the understaffing led to extended wait times for ordering and preparation. The reviewer empathized with the staff, indicating a somewhat positive sentiment.
One visitor appreciated the quality of the coffee and the discount offered to healthcare workers, comparing it favorably to Starbucks but still preferring local coffee shops, displaying a mixture of positive and neutral sentiment.
On the other hand, there was a very negative review expressing extreme disappointment with a $7 beverage due to incomplete filling and missing whipped cream. This resulted in a feeling of dissatisfaction and resentment.
Lastly, a strongly negative review criticized the cold coffee, rude staff, and poor customer service. The reviewer expressed regret for tipping and suggested improvements at the company level. This conveys a negative sentiment.
Overall, the sentiments expressed within the reviews are varied, encompassing both positive aspects such as quality and discounts, as well as negatives like incorrect orders, long wait times, and poor customer service. The consistent factor appears to be the mixed experiences that visitors encounter at Biggby Coffee, resulting in diverse sentiments reflected in the reviews.