Upon entering Dunkin’, customers are greeted with a warm and inviting atmosphere, where the tantalizing aroma of freshly brewed coffee permeates the air. The welcoming decor and comfortable seating make it an ideal spot for both individuals seeking a tranquil break and friends looking to catch up over a cup of coffee.
Known for its exceptional service and wide array of offerings, Dunkin’ has earned an impressive average rating of 4.3 out of 5, reflecting the high level of satisfaction among its patrons. Whether it’s their signature hot and iced coffees, lattes, or flavorful teas, the menu caters to diverse tastes, ensuring that every visitor finds a beverage to delight their palate.
In addition to their stellar beverage selection, Dunkin’ also offers a variety of delectable snacks and light bites, making it a one-stop destination for a quick energy boost or a leisurely treat. From freshly baked pastries to savory sandwiches, the menu is designed to complement the delightful drinks and provide a well-rounded dining experience.
The diligent staff members at Dunkin’ are committed to delivering exceptional customer service, ensuring that each visit is a memorable one. Their friendly demeanor and efficient approach contribute to the overall positive impression that customers have of the establishment.
For those in search of a reliable and satisfying coffee shop experience, Dunkin’ stands out as a top choice, consistently exceeding expectations and upholding its reputation as a beloved local gem.
GET DIRECTIONS NOW
CALL: +1 781-593-0070
Address: 116 Lewis St, Lynn, MA 01902
Opening Hours of Dunkin’
Monday:5AM-9PMTuesday:5AM-9PMWednesday:5AM-9PMThursday:5AM-9PMFriday:5AM-9PMSaturday:5AM-9PMSunday:5AM-9PM
Dunkin’ Reviews and Opinions
Based on the customer reviews, it is evident that Dunkin’ has both positive and negative aspects.
The first review expressed dissatisfaction with the large original latte, as the drink was mainly filled with whipped cream. The customer humorously noted feeling like they had “less coffee and more whip.” This experience likely left them feeling disappointed and potentially dissatisfied with the quality of their order.
On a positive note, another customer was extremely pleased with their experience at Dunkin’. They specifically mentioned the exceptional service provided by the manager, Marie, and the rest of the crew, expressing gratitude for making their holiday special. Despite an initial hiccup regarding the donut shortage, the staff went above and beyond by providing a diverse assortment of donuts, earning them a perfect score of “100 stars.” This enthusiastic review highlights the ability of Dunkin’ to turn a potential disappointment into a delightful surprise, leaving the customer very happy.
Additionally, one customer praised Dunkin’ for consistently getting their coffee orders correct, emphasizing the importance of reliable service in their frequent visits. They also appreciated the quality of the food, specifically mentioning the delicious cheddar bagel twists.
Another customer shared positive sentiments, expressing enjoyment in visiting Dunkin’ and appreciating the personalized service received as a regular customer. The familiarity of the staff with their coffee preferences added to their satisfaction, creating an enjoyable and personalized experience.
However, one aspect that came up in a review was the shop frequently running out of items due to its busy location. While the staff was described as friendly and courteous, the issue of items running out was noted, potentially causing inconvenience for customers, including delivery drivers.
In general, the sentiment towards Dunkin’ is predominantly positive, with mentions of excellent service, personalized experiences, and delicious food and beverages. However, there are also indications of potential improvements needed in the consistency of product availability to ensure a seamless customer experience.
