Conveniently situated at 19010 Middlebelt Rd, Dunkin’ is easily accessible to both locals and visitors, making it an ideal spot to grab a quick cup of coffee on the go or to relax and unwind in the comfortable seating area. The coffee shop is open every day of the week, from 4 AM to 9 PM, ensuring that customers can satisfy their cravings for quality coffee and treats at their convenience.
Upon entering Dunkin’, customers are greeted by the enticing aroma of freshly brewed coffee and the sight of a tempting assortment of donuts, bagels, and muffins. The friendly and efficient staff members are always on hand to help patrons navigate the menu and assist with any special requests or dietary restrictions.
With an average rating of 4 out of 5 stars, Dunkin’ has garnered a loyal following of coffee enthusiasts who appreciate the consistently good quality of the beverages and snacks offered. Whether customers prefer a classic black coffee or a specialty flavored latte, the shop’s extensive menu is sure to have something to suit every taste.
In addition to its delicious offerings, Dunkin’ also provides a drive-thru service, allowing customers to conveniently place their orders without having to leave the comfort of their vehicles. This added convenience has made Dunkin’ a go-to destination for busy individuals looking to satisfy their coffee cravings without delay.
Dunkin’ stands as a beloved coffee shop in Livonia, MI, known for its welcoming atmosphere, delectable treats, and consistently good coffee. Its convenient location, generous operating hours, and commitment to customer satisfaction make it a top choice for coffee lovers in the area.
GET DIRECTIONS NOW
CALL: +1 248-474-7476
Address: 19010 Middlebelt Rd, Livonia, MI 48152
Opening Hours of Dunkin’
Monday:4AM-9PMTuesday:4AM-9PMWednesday:4AM-9PMThursday:4AM-9PMFriday:4AM-9PMSaturday:4AM-9PMSunday:4AM-9PM
Dunkin’ Reviews and Opinions
Based on the given reviews, the sentiment towards Dunkin’ coffee shop seems to be mixed. On one hand, there are positive comments about the exceptional customer service skills of a barista named Sambo, who made a perfect coffee and left the customer eager to visit again. This feedback indicates a strong positive sentiment towards the service and the quality of coffee at Dunkin’. Exceptional customer service and perfect coffee are highlighted as positive aspects.
However, there are also negative sentiments expressed in the reviews. Some customers have complained about the lack of fresh options, limited selection, and incorrect orders. There were specific complaints about not receiving the requested toppings on coffee and receiving the wrong type of donut holes. Additionally, there were frustrations expressed regarding store closures for maintenance, non-functional phone lines, and difficulties in resolving issues through customer service channels. Complaints about limited selection, incorrect orders, and frustrations with store closures and customer service channels stand out as negative aspects.
The overall sentiment towards Dunkin’ appears to be a mixture of positive and negative experiences. While some customers praise the exceptional service and coffee quality, others express disappointment with various aspects such as food selection, order accuracy, and customer service responsiveness. The declining quality of the location over time was also mentioned, further indicating a decline in customer satisfaction. The mixed sentiment towards Dunkin’ is reflected in both positive and negative experiences, highlighting the need for improvement in certain areas.
While some customers have had positive experiences with Dunkin’, there are also significant concerns and negative feedback regarding various aspects such as food quality, order accuracy, and customer service effectiveness. It’s important for Dunkin’ to address these issues to maintain and improve customer satisfaction. Addressing concerns about selection, order accuracy, and customer service responsiveness is crucial for enhancing overall customer experience.
