The coffee shop operates seven days a week, offering early morning and late-night services to cater to different schedules. Open 24 hours every day, Dunkin’ provides a convenient spot for coffee and snack cravings at any time. Whether it’s a quick breakfast before work or a late-night coffee run, customers can rely on Dunkin’ for their caffeine fix.
The interior of the coffee shop is welcoming and cozy, with comfortable seating for individuals and groups. The ambiance is enhanced by the aroma of freshly brewed coffee, creating a pleasant environment for customers to relax or catch up with friends. Additionally, the staff at Dunkin’ is known for their friendly and efficient service, adding to the overall positive experience.
One of the highlights of Dunkin’ is its diverse menu offerings. From classic hot and iced coffee to specialty drinks, customers have an array of options to choose from. Pairing these beverages with freshly made donuts or breakfast sandwiches completes the Dunkin’ experience, making it a go-to spot for satisfying cravings.
The overall customer satisfaction at Dunkin’ is reflected in its average rating of 3.7 out of 5. While some patrons appreciate the quality of the coffee and food, others may have specific preferences or experiences that contribute to the varied ratings. Nonetheless, Dunkin’ continues to be a favored destination for many looking for a quick and delightful coffee shop experience.
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CALL: +1 219-931-5060
Address: 4614 Calumet Ave, Hammond, IN 46327
Opening Hours of Dunkin’
Monday:Open 24 hoursTuesday:Open 24 hoursWednesday:Open 24 hoursThursday:Open 24 hoursFriday:Open 24 hoursSaturday:Open 24 hoursSunday:Open 24 hours
Dunkin’ Reviews and Opinions
Based on the reviews provided, the sentiment towards Dunkin’ appears to be quite mixed. It’s clear that some customers had negative experiences, while others had positive ones.
The first review mentioned a disappointing encounter with flies around the apple fritter donuts, along with unresponsive management. This negative experience likely greatly influenced the customer’s perception of the coffee shop.
The second review expressed dissatisfaction with the freshness of the munchkin donuts, revealing a sense of disappointment and frustration. However, the customer acknowledged the professional service received in the drive-thru.
In contrast, the third review described a particularly negative interaction at the drive-thru, involving a confrontation with a staff member over the order. The customer felt pressured and mistreated, leading to a highly negative sentiment regarding the experience.
On the other hand, the fourth review gave high praise to Dunkin’, emphasizing the excellent service and snacks offered at the coffee shop. This positive sentiment could balance the overall perception of the establishment.
Lastly, the fifth review expressed disappointment due to the removal of certain promotions and freebies previously offered by the coffee shop. This customer appeared dissatisfied with the changes, expressing a clear sense of loss and disillusionment.
Overall, the sentiment analysis reveals a mix of positive and negative experiences at Dunkin’. While some visitors found reasons to appreciate the service and offerings, others encountered issues related to quality, customer service, and changes in promotions. The variety of sentiments indicates that the customer satisfaction at the coffee shop can widely differ depending on individual experiences.
