The location’s convenient operating hours cater to early risers and those looking for a late-night caffeine fix. Patrons can rely on Dunkin’ for their coffee needs throughout most of the day. The shop’s strategic schedule allows it to accommodate individuals with varying schedules, making it a go-to spot for many in the community.
The establishment’s positive rating reflects its commitment to delivering quality products and service. While some reviews highlight areas for improvement, the majority of feedback emphasizes the enjoyable atmosphere and the delicious offerings at Dunkin’. The variety of beverages and food items available satisfy diverse preferences, contributing to the shop’s appeal. Dunkin’ has successfully carved out a niche for itself in the local coffee scene while continuously striving to meet customer expectations.
Customers have noted the friendly and efficient staff members who contribute to the welcoming ambiance of the shop. Whether visitors are stopping by for a quick drink or planning to spend time catching up with friends, the coffee shop’s inviting environment encourages them to linger and enjoy their experience.
Overall, Dunkin’ is a reliable coffee destination that has established itself as a favorite among Fontana residents. Its consistent operation, diverse menu, and positive atmosphere make it a noteworthy establishment in the area’s culinary landscape.
GET DIRECTIONS NOW
CALL: +1 909-993-7002
Address: 9610 Sierra Ave. Suite 100, Fontana, CA 92335
Opening Hours of Dunkin’
Monday:5AM-9PMTuesday:5AM-9PMWednesday:5AM-9PMThursday:5AM-9PMFriday:5AM-9PMSaturday:5AM-9PMSunday:6AM-9PM
Dunkin’ Reviews and Opinions
Based on the customer reviews, Dunkin’ on Sierra Ave. in Fontana seems to have generated a mixed sentiment among visitors.
I visited Dunkin’ on Sierra Ave. and was pleasantly surprised by the free medium coffee offer and the delicious glazed donuts I purchased. The drive-thru service was efficient, earning this location a solid 4-star rating. The staff’s friendly and accommodating attitude during a difficult time for my family was commendable. The store was clean, and the restroom was well-maintained.
However, some visitors experienced disappointment with the sandwich quality, emphasizing a lack of flavor and even causing nausea. This issue led to a 2-star rating and a decision to spend money elsewhere. The donuts received praise, but the sentiment towards the sandwiches was less positive. It’s important for Dunkin’ to ensure consistency and high-quality ingredients across all their food items to avoid customer dissatisfaction.
Some customers also expressed frustration with a disappointing experience, specifically mentioning the manager’s attitude. A negative encounter like this can significantly impact a customer’s decision to return, as seen in the review. Additionally, a specific request for a matcha latte with light ice was not met, leading to a lost customer and a clear resolution to take their business elsewhere. The importance of attentive service and meeting specific customer requests cannot be understated.
On a more positive note, a visitor praised the quality of the sandwiches, highlighting the lack of greasiness and the excellent customer service. This positive experience during the early morning rush displayed the team’s ability to maintain attentiveness and a friendly demeanor. This positive review emphasizes the significant impact of excellent customer service on overall satisfaction.
Dunkin’ on Sierra Ave. has garnered both positive and negative feedback from customers. While certain aspects such as the donuts and efficient service received praise, issues with sandwich quality and customer service have been highlighted as areas needing improvement. It is essential for Dunkin’ to address these concerns to maintain and improve their overall customer satisfaction and ratings.
