Real DUNKIN REVIEWS - What CUSTOMERS Think!

Dunkin’, a well-known coffee shop located at 1255 N Farnsworth Ave, Aurora, IL 60505, is a popular destination for both locals and visitors. With its convenient 24-hour operating hours every day of the week, Dunkin’ caters to early risers, late-night owls, and everyone in between. The contact number for the establishment is +1 630-898-7000, making it easy for customers to place orders or inquire about services.

At Dunkin’, patrons can expect a welcoming ambiance and a menu filled with an array of coffee drinks, including lattes, cappuccinos, and flavored brews. In addition to its selection of coffee, the shop offers an assortment of baked goods, breakfast sandwiches, and savory snacks to satisfy varying tastes and cravings.

With an average rating of 3.7 out of 5, Dunkin’ has garnered a loyal customer base, drawn by its consistent service, quality beverages, and convenient location. The competitive rating reflects the positive experiences of many customers who have frequented the establishment, contributing to its reputation in the local community.

The staff at Dunkin’ prides itself on delivering prompt and friendly service, ensuring that each visitor has an enjoyable and efficient experience. Whether customers are stopping in for a quick pick-me-up on their way to work or planning a leisurely coffee break with friends, the welcoming atmosphere and accommodating staff contribute to the overall appeal of the establishment.

Conveniently situated in Aurora, Illinois, Dunkin’ serves as a gathering place for individuals seeking a pleasant environment to enjoy a cup of coffee and a bite to eat. Its accessibility, diverse menu offerings, and consistent standard of service make it a go-to spot for many looking to satisfy their coffee cravings and indulge in a relaxing café atmosphere.

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CALL: +1 630-898-7000

Address: 1255 N Farnsworth Ave, Aurora, IL 60505

Opening Hours of Dunkin’

Monday:Open 24 hours
Tuesday:Open 24 hours
Wednesday:Open 24 hours
Thursday:Open 24 hours
Friday:Open 24 hours
Saturday:Open 24 hours
Sunday:Open 24 hours

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Table of Contents

Dunkin’ Reviews and Opinions

Based on the visitor reviews provided, it’s evident that the sentiment towards the Dunkin’ coffee shop is quite negative. The recurring theme across the reviews is dissatisfaction with the service and the quality of the coffee and food items.

The first review highlights repeated instances of incorrect orders, attributing it to sheer laziness. The customer expressed frustration over receiving a coffee filled with sugar instead of caramel and crème. The inclusion of burnt hash browns further added to their dissatisfaction, leading to their decision of not returning.

Another customer specifically mentioned the poor execution of their order for a latte with almond milk. They criticized the lack of sweetness and the imbalance of almond milk to coffee, highlighting the inconsistency compared to other Dunkin’ locations. This led them to state “very bad” in their review, indicating a high level of disappointment.

One customer encountered issues with their order through the mobile app, facing resistance when requesting a cup of water and finding no napkins in the bag. This experienced challenges their perception of value and service quality, resulting in a negative impression of the coffee shop.

A feedback addressed both service and taste issues, emphasizing a need for better management and prompt improvement. The customer expressed dissatisfaction with the delay, subpar service, and the fact that their order did not meet their expectations. They also acknowledged positive experiences with other staff members but stressed the need for swift action to enhance overall service quality.

On a positive note, there is a brief mention of a nice experience at the drive-thru, with friendly and smiling staff, which contrasts with the overwhelmingly negative feedback provided in the other reviews.

Overall, the sentiment analysis illustrates a prevailing sense of discontent and dissatisfaction among several customers, citing major concerns related to order accuracy, service efficiency, and product quality. These sentiments collectively contribute to a negative perception of the Dunkin’ coffee shop, potentially impacting its overall rating of 3.7 out of 5.