The atmosphere at Dunkin’ is warm and welcoming, with a modern and stylish interior that exudes comfort. The shop is designed to provide a relaxing environment for customers to enjoy their coffee and pastries. The seating area is spacious, and the decor creates a pleasant setting for catching up with friends or getting some work done.
Dunkin’ offers an extensive menu of coffee beverages, including classic drip coffee, lattes, cappuccinos, and more. Their selection of baked goods ranges from donuts and muffins to bagels and croissants, providing something for every taste. In addition, they offer a variety of breakfast sandwiches and wraps for those in need of heartier fare.
Customers can expect friendly and efficient service from the staff at Dunkin’. The employees are knowledgeable about the menu offerings and are attentive to the needs of each customer. The shop strives to provide a positive experience for everyone who walks through its doors.
While some customers have expressed overall satisfaction with their visits to Dunkin’, others have raised concerns about consistency in the quality of their drinks and food. Reviews also indicate that the shop could further improve its cleanliness and organization.
Dunkin’ is a popular coffee shop in Waco, known for its inviting atmosphere and diverse menu offerings. While there are some areas for potential improvement, many patrons continue to appreciate the convenience and comfort that Dunkin’ provides.
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CALL: +1 254-294-8869
Address: 1701 Hewitt Dr, Waco, TX 76712
Opening Hours of Dunkin’
Sunday:3:30AM-10PMMonday:3:30AM-10PMTuesday:3:30AM-10PMWednesday:3:30AM-10PMThursday:3:30AM-10PMFriday:3:30AM-10PMSaturday:3:30AM-10PM
Dunkin’ Reviews and Opinions
Based on the reviews, it is clear that Dunkin’ has received mixed feedback from visitors. There are positive comments about the ice cream and seating options, but issues with service and product availability have left a negative impression.
The reviewer mentions the convenience of having Baskin Robbins integrated into the store and the good selection of seasonal flavors. However, they also express frustration with the service, particularly regarding DoorDash pickup and the unstocked coolers. They were disappointed to find limited drink options and even encountered a situation where the store was out of eggs.
The most concerning aspect appears to be the poor attitude and rudeness of the staff. The reviewer had multiple negative encounters with employees, highlighting instances of poor customer service and incorrect orders. Moreover, the manager’s behavior was described as confrontational, unhelpful, and unprofessional.
The reviewer expressed their disappointment, emphasizing that they had to wait for a long time without receiving any service. They also mentioned feeling disregarded in favor of drive-thru customers. The experience ultimately led them to decide not to return to Dunkin’.
Overall, the sentiment expressed in these reviews is overwhelmingly negative, and the recurring issues with service and staff behavior seemed to have significantly impacted the overall visitor experience. The reviewer’s dissatisfaction with the management team and the decision to contact the corporate help line indicate the severity of the issues faced during their visit.
While positive aspects such as the ice cream selection and seating may have potential, the overarching sentiment is that the ongoing issues with service and management have tarnished the reputation of Dunkin’ for this particular visitor.