The ambiance inside Dunkin’ is cozy and welcoming, making it an ideal spot for individuals looking to grab a quick coffee on the go or settle in with a laptop to work. The shop’s interior is adorned with modern decor and comfortable seating arrangements, providing a relaxed environment for both individuals and groups to enjoy their time.
One of the highlights of Dunkin’ is its diverse selection of coffee blends and specialty drinks. From classic black coffee to flavored lattes and iced beverages, the shop caters to a variety of taste preferences. Additionally, customers can pair their drinks with freshly baked pastries and breakfast sandwiches, adding a delectable touch to their visit.
Customers have praised Dunkin’ for its prompt and friendly service, allowing for a pleasant experience during their visit. The staff is known for being attentive and accommodating, ensuring that orders are prepared to satisfaction.
While Dunkin’ has received positive feedback for its menu offerings and atmosphere, some customers have provided constructive criticism regarding consistency and wait times during peak hours. Despite this, the overall sentiment towards the coffee shop remains favorable, as it continues to attract a steady flow of patrons throughout the week.
Dunkin’ stands as a go-to destination for coffee enthusiasts in Aurora, CO, providing a diverse menu, inviting ambiance, and satisfactory service. Whether stopping by for a morning pick-me-up or a leisurely coffee break, customers can rely on Dunkin’ to deliver a satisfying experience.
GET DIRECTIONS NOW
CALL: +1 303-695-0695
Address: 2323 S Havana St, Aurora, CO 80014
Opening Hours of Dunkin’
Sunday:5AM-9PMMonday:5AM-9PMTuesday:5AM-9PMWednesday:5AM-9PMThursday:5AM-9PMFriday:5AM-9PMSaturday:5AM-9PM
Dunkin’ Reviews and Opinions
Based on the reviews, it is evident that the sentiment toward Dunkin’ coffee shop is predominantly negative. The recurring issues seem to revolve around incorrect orders, poor customer service, and subpar quality of food and drinks.
Quality: The reviews mention issues with the quality of the food and beverages. One customer expressed disappointment in the dry donuts, while another found the drink to be “pretty much just milk with whipped cream.”
Accuracy of Orders: Many customers reported receiving incorrect orders. There were instances of receiving the wrong type of donut and missing items in an order placed through a delivery service, leading to frustration and a sense of wasted money.
Customer Service: Several guests voiced their dissatisfaction with the customer service. The drive-through was noted as being consistently slow, with one individual pointing out the staff’s lack of enthusiasm and apparent disinterest in providing a positive experience.
Wait Times: Long wait times and inefficient service were also highlighted in the reviews. The experience of waiting for extended periods before being acknowledged or having food sit on the counter for an excessive amount of time was a common theme.
In summary, the sentiment toward Dunkin’ coffee shop based on visitor reviews is overwhelmingly negative. Customers expressed discontent with the quality of the products, inaccurate orders, poor customer service, and extended wait times. These aspects collectively contribute to a dissatisfactory experience for many patrons, leading some to declare their reluctance to return to the establishment.
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