The atmosphere at Dunkin’ is cozy and inviting, making it an ideal place for individuals to enjoy a cup of freshly brewed coffee. The shop offers a wide range of coffee options, from classic hot brews to iced and flavored selections, catering to various tastes and preferences.
Customers frequently praise Dunkin’ for its exceptional service and convenient location. With its close proximity to residential areas and business centers, it has become a go-to destination for many locals and commuters.
The shop is often bustling with activity, yet it maintains a welcoming environment where patrons can relax or engage in casual conversations. The café-style seating and pleasant decor add to the overall appeal of the establishment.
In addition to a diverse array of coffee choices, Dunkin’ also offers a selection of delectable baked goods, including donuts, muffins, and bagels. These items complement the coffee offerings and provide customers with a variety of tasty treats to accompany their beverages.
The overall experience at Dunkin’ is enhanced by the friendly and efficient staff members who are dedicated to ensuring that each customer receives prompt and personalized service. The positive interactions with the staff contribute to the favorable reputation of the coffee shop.
With an average rating of 4 out of 5, Dunkin’ continues to attract a steady flow of patrons who appreciate its quality coffee, inviting ambiance, and excellent service. Whether stopping by for a quick caffeine fix or a leisurely coffee break, customers can expect a satisfying visit to this beloved coffee shop.
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CALL: +1 754-318-3285
Address: 1146 N University Dr, Coral Springs, FL 33071
Opening Hours of Dunkin’
Sunday:5AM-8PMMonday:4AM-8PMTuesday:4AM-8PMWednesday:4AM-8PMThursday:4AM-8PMFriday:4AM-8PMSaturday:5AM-8PM
Dunkin’ Reviews and Opinions
I visited Dunkin’, a coffee shop with an average rating of 4 out of 5.
My experience at Dunkin’ started off on a frustrating note due to a disorganized customer service incident. I arrived during my lunch break to redeem an email offer for a free iced coffee with purchase. However, the cashier asked for a QR code, which I didn’t have, and the manager failed to provide a satisfactory solution. This lack of customer service left me feeling disappointed and ultimately led me to leave and visit a nearby Starbucks instead. This incident painted a negative picture of Dunkin’s management and customer service.
The positive aspects of Dunkin’ were evident in the friendly and accommodating service provided by staff members like Gulabi. Their pleasant attitude made my morning visits enjoyable and added value to the overall experience. These instances of exceptional customer service are what make this particular Dunkin’ stand out and create a rare and valuable experience for customers.
While the service and atmosphere at Dunkin’ received mixed reviews, the quality of their food and beverages received consistent praise. Despite the frustrating customer service incident, the efficient employee service and the quality of the donuts and coffee at Dunkin’ were commended. The donuts were described as fluffy, fresh, and sweet, while the coffee met the expectations typically associated with the franchise.
However, there were contrasting opinions about the coffee quality, with one visitor expressing disappointment with the taste, likening it to “coffee mate and hot water.” This negative perspective suggests that the quality of the coffee may not be consistent across all Dunkin’ locations, possibly due to changes related to the COVID-19 pandemic.
Dunkin’ had its share of both positive and negative experiences based on visitor reviews. The friendly and accommodating staff, along with the quality of the donuts, added value to the overall customer experience. However, the frustrating customer service incident and varying opinions on coffee quality highlight areas in need of improvement.
