DUNKIN Honest REVIEWS & Opinions

Dunkin’ is a popular coffee shop located at 188 Market St, Newark, NJ 07102, United States. The café is known for its wide assortment of coffee beverages, breakfast items, and baked goods. With an average rating of 4 out of 5, Dunkin’ has garnered a loyal customer base and positive reviews from visitors.

One of the standout features of Dunkin’ is its convenient location in the heart of Newark, making it easily accessible for both residents and visitors to the area. The café exudes a welcoming and cozy ambiance, providing a comfortable setting for patrons to enjoy their favorite coffee blends and treats.

The operating hours of Dunkin’ cater to early risers and those in need of a caffeine boost throughout the day. They are open from 5AM to 6PM on Mondays through Fridays, 5:30AM to 5PM on Saturdays, and 6AM to 3PM on Sundays. This extended schedule allows customers to indulge in their favorite menu items at their convenience.

The menu at Dunkin’ features an array of coffee selections, including espresso-based drinks, hot and iced coffee, and specialty beverages. In addition to its signature coffees, the café offers a variety of freshly baked goods and breakfast options, catering to different tastes and preferences.

Customers have praised Dunkin’ for its friendly and efficient service, as well as its commitment to maintaining a clean and inviting atmosphere. The staff members are known for their attentiveness and dedication to ensuring a pleasant experience for every visitor.

Overall, Dunkin’ has established itself as a go-to spot for coffee enthusiasts and individuals seeking a quick and satisfying meal. Its consistent positive ratings and prime location make it a top choice for those looking to enjoy quality coffee and delectable treats in Newark.

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CALL: +1 973-286-2946

Address: 188 Market St, Newark, NJ 07102, United States

Opening Hours of Dunkin’

Monday:5AM-6PM
Tuesday:5AM-6PM
Wednesday:5AM-6PM
Thursday:5AM-6PM
Friday:5AM-6PM
Saturday:5:30AM-5PM
Sunday:6AM-3PM

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Dunkin’ Reviews and Opinions

The Dunkin’ coffee shop at 188 Market St seems to have a mixed reputation, but the reviews are quite polarized. On one hand, there are positive comments about the service and quality of the products, while on the other hand, there are some serious complaints about the cleanliness and handling of food. The average rating of 4 out of 5 might not accurately represent customers’ experiences.

Negative feedback: Some customers expressed dissatisfaction with the cleanliness and service at this Dunkin’ location. One customer mentioned encountering stale donuts, dirty working conditions, and rude servers who seemed impatient. Another customer had a disturbing experience of finding spit in their coffee, which is alarming and unacceptable.

Additionally, there is a troubling account of the staff’s handling of food, specifically in relation to religious dietary restrictions. A customer, who is Muslim, detailed an incident where the manager refused to change gloves after handling pork products, leading to a significant violation of food safety and a lack of respect for the customer’s religious beliefs. This is a major concern and reflects poorly on the management and staff at this location.

Positive feedback: However, there are also positive reviews highlighting exceptional service at this coffee shop. Customers were pleased with the efficient and friendly service, particularly when using the mobile ordering option. The morning shift staff were commended for their politeness and attentiveness, creating a pleasant and polite experience for customers.

From the comments, it’s evident that the experience at this Dunkin’ location can vary significantly, from exceptional service to disheartening encounters. The stark contrast between the positive and negative feedback suggests inconsistency in the quality of the service and product offerings at this branch.

The varying reviews of this Dunkin’ location at 188 Market St make it difficult to provide a definitive evaluation. While some customers rave about the outstanding service and products, others raise concerning issues regarding cleanliness, food handling, and respect for dietary preferences. It’s crucial for the management to address these discrepancies and ensure a consistent and positive experience for all customers.