The shop’s contact number is +1 813-677-1083, and it operates with convenient hours:
Dunkin’ prides itself on providing a cozy and welcoming environment for its customers. The interior is adorned with comfortable seating options, making it an ideal place for both individuals and groups to relax and enjoy their favorite beverages. The shop’s ambiance is conducive to work or casual meetups, catering to the diverse needs of its clientele.
The menu at Dunkin’ features an array of coffee options, including lattes, espressos, and cappuccinos, all expertly crafted to meet the discerning standards of coffee enthusiasts. In addition to its beverage offerings, the shop also serves a variety of delicious sandwiches and pastries, satisfying the cravings of those looking for a quick bite to eat.
The staff at Dunkin’ is known for its friendly and efficient service, ensuring that every customer is attended to promptly and with a smile. The team takes pride in delivering a positive experience to each visitor, further contributing to the shop’s favorable reputation.
Overall, Dunkin’ is a reliable destination for coffee lovers and individuals seeking a comfortable space to unwind. Its convenient location, inviting atmosphere, and quality offerings make it a go-to spot for many in the community.
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CALL: +1 813-677-1083
Address: 7028 US-301, Riverview, FL 33578
Opening Hours of Dunkin’
Monday:5AM-10PMTuesday:5AM-10PMWednesday:5AM-10PMThursday:5AM-10PMFriday:5AM-11PMSaturday:5AM-11PMSunday:5AM-10PM
Dunkin’ Reviews and Opinions
After analyzing the reviews for Dunkin’ located at 11404 US HWY 301, I can confidently say that the overall sentiment is negative. The reviews highlight several instances of poor customer service and mistakes in fulfilling orders.
The most alarming review revolves around an encounter with an employee named Paula, who was described as rude, unprofessional, and condescending. The customer had preordered donuts for their son’s birthday, but Paula made the experience unpleasant by questioning the payment and displaying a dismissive attitude. This kind of behavior is unacceptable and reflects poorly on the establishment. I would not be inclined to visit a location with such a negative customer service experience, especially for a celebratory occasion like a birthday.
Furthermore, the recurring theme of employees displaying rudeness and unprofessionalism is concerning. One reviewer mentioned feeling disheartened by the lack of professionalism and stated that they would not return to this location. Another customer expressed disappointment after receiving the wrong coffee order twice and highlighted that the quality of service has been lacking lately. Consistent poor service can significantly impact the reputation and customer loyalty of a coffee shop.
In contrast, there was one positive review praising the friendliness and efficiency of the staff, as well as the quality of the food items. However, this positive feedback was overshadowed by the multiple negative experiences shared in other reviews.
The drive-through experience seems particularly problematic, with customers encountering difficulties placing orders due to the incompetence of the employees. This resulted in frustration and wasted time for patrons, leading to a sense of dissatisfaction and disappointment.
Overall, the reviews indicate a pattern of subpar service, errors in fulfilling orders, and a lack of professionalism among the employees. Such experiences can deter customers from returning and may ultimately impact the reputation and success of Dunkin’ at this location. It is essential for the management to address these issues promptly and provide adequate training to improve the customer service standards. Establishing a strong customer-centric approach and ensuring consistent quality and professionalism should be a top priority for the management.
