Their menu offers a wide variety of coffee drinks, including classic espresso beverages, flavored lattes, and blended specialties. Customers also rave about their selection of refreshing smoothies and energy drinks, providing options for every taste preference.
The atmosphere at Dutch Bros Coffee is often described as vibrant and welcoming, with a lively yet laid-back ambiance. Whether customers are looking to grab a quick cup of coffee on the go or relax with a drink inside the shop, they can expect a comfortable and inviting setting.
One of the standout features of Dutch Bros Coffee is the exceptional customer service provided by their staff. Many patrons have praised the baristas for their attentiveness, knowledge of the menu, and willingness to customize orders to perfection.
With its convenient location, accessible operating hours, and consistently high-quality products, Dutch Bros Coffee has garnered a strong following in the local community. The average rating of 4.3 out of 5 reflects the overwhelmingly positive experiences shared by customers who have frequented the establishment.
In addition to the fantastic beverages and service, Dutch Bros Coffee is also committed to giving back to the community through various charitable initiatives. This community involvement has further endeared the coffee shop to its loyal customer base.
Overall, Dutch Bros Coffee is a beloved establishment in Tyler, TX, offering a delightful experience for coffee enthusiasts and casual visitors alike.
GET DIRECTIONS NOW
CALL: +1 541-955-4700
Address: 2157 W Grande Blvd, Tyler, TX 75703
Opening Hours of Dutch Bros Coffee
Sunday:5AM-10PMMonday:5AM-10PMTuesday:5AM-10PMWednesday:5AM-10PMThursday:5AM-10PMFriday:5AM-11PMSaturday:5AM-11PM
Dutch Bros Coffee Reviews and Opinions
Based on the reviews, Dutch Bros Coffee seems to offer a mixed experience. The visitors highlighted both positive and negative aspects of their visits.
Positive:
My first visit left a favorable impression. The Carmelizer was impressive and decaffeinated options are available, even if not listed on the menu. The high protein coffee seems interesting, and the staff’s customer service was exceptional, making it an appealing alternative to Starbucks.
The barista at the window was friendly and explained the unique duck trend, adding to my positive experience with the Golden Eagle drink.
The empathetic gesture from the team towards a customer facing personal loss showcased their exceptional customer service, which left a lasting positive impression.
Zoey’s cordiality and assistance in serving the delicious Cocomo drink makes me look forward to returning.
Negative:
The speed of service was a point of complaint, with some mentioning that the line moved slower than desired. Additionally, while some staff members were helpful and friendly, others did not live up to the same standard.
Some drinks were criticized for being overly sweet or tasting like artificial flavoring, leading to a preference for sticking to tried and tested options like the Golden Eagle or Cocomo.
Concerns were raised about the lack of pricing transparency, as the app does not display prices, and receipts are not provided until payment is due, contributing to a negative operational aspect.
In summary, Dutch Bros Coffee offers a mixture of favorable experiences including impressive drinks, friendly staff, and empathetic gestures. However, there are areas for improvement, such as addressing consistency in customer service, drink flavors, and pricing transparency. Despite these drawbacks, the overall sentiment suggests a willingness to return and give the establishment another chance based on the positive aspects experienced.
