The business has earned an impressive average rating of 4.4 out of 5, reflecting the positive experiences of the customers who have frequented the establishment. This signifies a strong level of satisfaction and consistency in delivering excellent products and services.
The welcoming ambiance and friendly staff contribute to the inviting atmosphere at Dutch Bros Coffee. Customers can enjoy a wide variety of coffee options, from rich espressos to flavorful lattes, prepared by skilled baristas dedicated to providing top-notch beverages. In addition to coffee, the shop offers an assortment of teas and refreshing drinks, catering to diverse preferences.
The convenient operating hours make Dutch Bros Coffee a go-to spot for early risers in need of a morning pick-me-up, as well as for individuals looking to unwind with a hot or cold beverage in the evening. The accessible location further enhances the appeal of this beloved coffee shop.
Whether customers are seeking a quick caffeine fix on their way to work or a leisurely coffee break with friends, Dutch Bros Coffee accommodates various needs. The reasonable pricing and consistent quality have helped solidify its reputation as a reliable and beloved coffee destination in Lee’s Summit, MO.
Overall, Dutch Bros Coffee stands out as a favored establishment due to its commitment to customer satisfaction, top-tier beverages, and inviting atmosphere. With its robust ratings and loyal customer base, Dutch Bros Coffee continues to thrive as a cherished local coffee shop.
GET DIRECTIONS NOW
CALL: +1 541-955-4700
Address: 500 NW Chipman Rd, Lee’s Summit, MO 64086
Opening Hours of Dutch Bros Coffee
Monday:5AM-10PMTuesday:5AM-10PMWednesday:5AM-10PMThursday:5AM-10PMFriday:5AM-11PMSaturday:5AM-11PMSunday:5AM-10PM
Dutch Bros Coffee Reviews and Opinions
After analyzing the visitor reviews of Dutch Bros Coffee, it is clear that the sentiments are mixed. Positive feedback includes praise for the variety of drinks offered, particularly the energy drinks, and the affordable prices. The Iced Salted Caramel Protein Latte and the sugar-free Double Rainbro energy drink were mentioned as favorites. The convenience and value for money were also highlighted, making it a perfect start to the morning for the customers.
However, there was one negative experience that stood out. A customer had a disappointing incident where their drink fizzed over and spilled in their car after driving away from the drive-through. This experience led to frustration and dissatisfaction.
On the other hand, there are several comments about the excellent customer service provided by the staff. One customer specifically mentioned a red-haired employee who impressed them with her positive attitude and outstanding service. The demeanor and friendliness of the employees were commended, making the overall experience enjoyable for visitors.
Despite the positive feedback, there was also a complaint about the poor customer service from another employee. The customer felt disrespected and talked down to, emphasizing the need for improvement in this aspect.
Overall, the sentiment analysis of the reviews for Dutch Bros Coffee indicates a combination of positive and negative experiences. The diverse drink options and competitive pricing received appreciation from customers. However, incidents such as the drink spill and instances of poor customer service detracted from the overall positive image of the coffee shop. The standout feature seemed to be the enthusiastic and friendly staff, but inconsistencies in customer service were also noted.
