Gloria Jean’s Coffees Northwoods Mall – Peoria Reviews And Opinions

Gloria Jean’s Coffees Northwoods Mall – Peoria is a charming coffee shop nestled in the heart of Peoria, Illinois, at 2200 W War Memorial Dr. The shop offers a warm and inviting atmosphere for patrons to enjoy their favorite coffee beverages and delectable treats. With an average rating of 4.3 out of 5, it is clear that customers hold this establishment in high regard.

Operating Hours: The coffee shop welcomes guests throughout the week, opening its doors from 10 AM to 7 PM from Monday to Saturday, and from 11 AM to 5 PM on Sundays. This schedule allows patrons to visit at their convenience and indulge in a delightful coffee experience.

The aroma of freshly brewed coffee greets visitors upon entering the shop, setting the stage for a delightful coffee experience. The menu features a wide array of coffee options, from classic espressos to flavorful lattes, all expertly crafted by skilled baristas who take pride in their work.

The staff at Gloria Jean’s Coffees Northwoods Mall – Peoria is known for its friendly and attentive service, ensuring that every customer feels welcome and valued. The cozy ambiance and comfortable seating make it an ideal spot for catching up with friends, enjoying a quiet moment alone, or even getting some work done while sipping on a delicious cup of coffee.

In addition to its superb coffee offerings, the shop also presents a tempting selection of pastries and light bites, which complement the beverages perfectly. Whether it’s a buttery croissant to start the day or a sweet treat for an afternoon pick-me-up, there is something to satisfy every craving.

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Gloria Jean’s Coffees Northwoods Mall – Peoria stands as a beloved destination for coffee enthusiasts and casual patrons alike, where the combination of exceptional service, inviting ambiance, and top-notch beverages earns it a well-deserved reputation for excellence.

Gloria Jean 039 S Coffees Northwoods Mall Peoria Reviews And Opinions
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CALL: +1 309-981-5081

Address: 2200 W War Memorial Dr, Peoria, IL 61613

Opening Hours of Gloria Jean’s Coffees Northwoods Mall – Peoria

Monday:10AM-7PM
Tuesday:10AM-7PM
Wednesday:10AM-7PM
Thursday:10AM-7PM
Friday:10AM-7PM
Saturday:10AM-7PM
Sunday:11AM-5PM

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Gloria Jean’s Coffees Northwoods Mall – Peoria Reviews and Opinions

I visited Gloria Jean’s Coffees at Northwoods Mall in Peoria, and my experience was a mix of positive and negative emotions. The first thing that caught my attention was the friendly staff and the chillers, which I always enjoy. It’s clear that they have a loyal customer base, as we stop by every week when we visit the mall. However, there were some downsides that I couldn’t ignore.

On the positive side, the product tasted fantastic. I especially enjoyed the cookies n cream chiller and the Cookie Avalanche Chiller. Despite being very busy, the service was great. I also had a good experience with the pistachio latte that I ordered.

Unfortunately, not all aspects of my visit were positive. I witnessed a disappointing incident involving customer service. A mug from a two-pack on display fell and broke, even though it wasn’t touched by anyone. When we reported the incident to the staff, their response was unsatisfactory. The team’s lack of empathy and accountability left us feeling dismayed. Their immediate reaction of insisting that we should pay for the broken item due to their negligence was unacceptable. The fact that there was no manager on duty further deepened my disappointment. This experience made me question the company’s standards and ethics, leading to a significant loss of faith in the brand.

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Despite these setbacks, I acknowledge that the coffee shop appears to have a dedicated fan base. Some customers may find the prices a little on the pricey side, but it seems that many are willing to pay for the quality of the products. On the whole, the average rating of 4.3 out of 5 for Gloria Jean’s Coffees at Northwoods Mall suggests that most visitors have positive experiences.

My visit to Gloria Jean’s Coffees at Northwoods Mall in Peoria was a contradictory one. While I appreciated the friendly staff and enjoyed the products, the poor handling of a customer service issue left a bitter taste in my mouth. It’s evident that there are areas where improvement is needed, particularly in terms of accountability and customer satisfaction.

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