The coffee shop operates from Monday to Friday from 7 AM to 6 PM, with slightly reduced hours on Saturday from 7 AM to 3 PM and on Sunday from 8 AM to 3 PM. This allows customers to enjoy their favorite brews and treats throughout the week, with extended hours on weekdays for those seeking a caffeine fix after work.
Mocha Lounge has received an impressive average rating of 4.6 out of 5 from patrons, reflecting its commitment to providing exceptional service and products. Guests commend the friendly staff members who are knowledgeable about the various coffee offerings and are always ready to provide recommendations based on individual preferences.
Upon entering Mocha Lounge, customers are greeted by the rich aroma of freshly brewed coffee and the inviting ambiance, perfect for relaxation or catching up with friends. The shop’s comfortable seating arrangements and free Wi-Fi make it an ideal place to unwind or catch up on work while enjoying a delicious beverage.
In addition to its diverse selection of coffee drinks, Mocha Lounge also offers a range of delectable pastries and light bites, catering to different tastes and dietary preferences. Whether craving a classic espresso or a specialty latte, there is something to satisfy every coffee lover’s cravings.
Overall, Mocha Lounge stands out not only for its delightful beverages and treats but also for its welcoming environment, earning its status as a beloved coffee destination in Fort Wayne.
GET DIRECTIONS NOW
CALL: +1 260-434-1999
Address: 6511 Covington Rd, Fort Wayne, IN 46804
Opening Hours of Mocha Lounge
Monday:7AM-6PMTuesday:7AM-6PMWednesday:7AM-6PMThursday:7AM-6PMFriday:7AM-6PMSaturday:7AM-3PMSunday:8AM-3PM
Mocha Lounge Reviews and Opinions
I visited Mocha Lounge, a local coffee shop with an average rating of 4.6 out of 5. The atmosphere is cozy and comfortable, making it an enjoyable place to spend time. The pumpkin bread was delicious and fresh, and both the cafe mocha and blackberry latte were fantastic. The drinks and food were great. However, the service needs improvement, as there were issues with the order delivery and confusion at the “pick-up” window, resulting in a delay of about 35 minutes for the complete order.
The menu offers a wide variety of options, including drinks and foods, at fair prices. The space is quiet, making it conducive for activities like homework or meetings. I tried the cotton candy frappe and found it to be enjoyable. The coffee shop provides a relaxed environment compared to other establishments in the area, such as Starbucks.
Unfortunately, there was a negative interaction with the staff during my visit. My friend had an unpleasant experience when she requested a latte with no foam. The staff not only provided a latte filled with foam but also refused to accommodate her request for more milk, displaying unprofessional behavior. The customer service experience was bizarre and disappointing, leading to the decision to not return to Mocha Lounge.
Overall, Mocha Lounge offers a pleasant and cozy atmosphere, good food, and delicious drinks, but there are clear areas for improvement in terms of service and customer interaction. I would recommend Mocha Lounge for its ambiance and menu variety, but the service could be a deciding factor for future visits.
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