The coffee shop has garnered a loyal customer base due to its convenient location and commitment to serving premium coffee. Open from 5 AM to 9:30 PM on weekdays and slightly adjusted hours on weekends, Starbucks caters to early risers and those seeking an evening caffeine fix.
Upon entering, customers are greeted by the aroma of freshly brewed coffee and the sound of steaming milk. The interior exudes a warm and welcoming atmosphere, with comfortable seating arrangements that cater to both individuals and groups. The decor is modern yet inviting, creating an ideal setting for catching up with friends or enjoying a quiet moment alone.
The menu offers an array of coffee options, from classic espresso-based beverages to seasonal favorites. In addition to coffee, the shop serves an assortment of teas, refreshing cold drinks, and a selection of delectable pastries and light snacks. With options for dairy-free and low-calorie choices, Starbucks endeavors to accommodate diverse dietary preferences.
Customers have praised the shop for its efficient and friendly service, as well as its consistency in delivering well-crafted beverages. The average rating of 4.1 out of 5 reflects the satisfaction of patrons who appreciate the high-quality offerings and inviting ambiance.
Located in a bustling shopping center, Starbucks provides a relaxing retreat for shoppers and locals alike. Its presence adds to the appeal of the Plaza Shopping Center, inviting visitors to indulge in a satisfying coffee experience amidst their daily activities.
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CALL: +1 209-469-2934
Address: Plaza Shopping Center, 1705 East Fremont Street Eastland, Stockton, CA 95205
Opening Hours of Starbucks
Monday:5AM-9:30PMTuesday:5AM-9:30PMWednesday:5AM-9:30PMThursday:5AM-9:30PMFriday:5AM-9:30PMSaturday:5:30AM-8:30PMSunday:5:30AM-8:30PM
Starbucks Reviews and Opinions
I visited Starbucks multiple times during different days of the week. On a regular morning, the experience was fantastic. The staff members were accommodating and knew my favorite drinks. They even introduced me to a new drink, the Pink Drink, which I loved. The service was top-notch, and I left satisfied with my order. The staff’s knowledge of my preferences and their excellent service made my visit enjoyable.
However, there was a disappointing incident when I used the drive-thru. After waiting for 20 minutes, I received a drink that was only halfway full and mostly foam. This left me feeling upset and frustrated due to the poor quality of my order. This negative experience significantly impacted my impression of the coffee shop.
On another occasion, the staff went above and beyond to make my day special. They not only served excellent coffee but also wished me a happy birthday, creating a delightful experience. The friendly and attentive service improved my mood and left a positive impact.
Unfortunately, I encountered poor customer service during one visit. Despite arriving during the coffee shop’s opening hours, we received no response at the drive-thru for 5 minutes. This lack of acknowledgment and delay in service demonstrated inadequate customer care. The subpar customer service tarnished my perception of the establishment.
Additionally, I noticed various issues with the quality of the products and the cleanliness of the premises. The Mocha Frap I ordered was watery, and the hot coco was not sweet or hot. The pastries were stale, and the overall environment seemed unkempt. Despite being a regular customer, these consistent problems made it challenging to enjoy my visits. The declining product quality and environment negatively impacted my overall experience at this Starbucks branch.
In summary, despite some positive experiences with excellent service and enjoyable beverages, the disappointing incidents of poor product quality and subpar customer service have affected my perception of this Starbucks location. The inconsistency in the experiences has made it challenging to overlook the negative aspects.
