REAL Feedback: STARBUCKS Reviews & Opinions

Starbucks is a well-known coffee shop located at 2703 Richmond Rd in Lexington, KY. The shop offers a range of coffee, tea, and light bites, providing a welcoming space for customers to unwind or catch up with friends. With an average rating of 4.3 out of 5, it has established itself as a popular choice for many in the area.

The address of Starbucks is 2703 Richmond Rd, Lexington, KY 40509, United States, and they can be contacted at +1 859-263-1344. The coffee shop operates seven days a week, with varying opening hours to accommodate customers’ schedules. On weekdays, it opens at 5 AM and stays open until 10 PM, offering early risers and night owls alike the chance to enjoy their favorite beverages and snacks.

Customers can expect a wide selection of coffee drinks, from classic lattes and cappuccinos to seasonal specialties. In addition to their coffee offerings, Starbucks also provides a variety of teas, hot chocolates, and refreshing Frappuccinos, catering to diverse tastes and preferences. Alongside the beverages, a range of pastries, sandwiches, and snacks are available, making it a convenient spot for a quick breakfast or lunch.

The ambiance at Starbucks is inviting, with comfortable seating and free Wi-Fi, making it an ideal place to relax or get some work done. Its central location on Richmond Rd makes it easily accessible to both locals and visitors, further adding to its appeal.

Overall, Starbucks in Lexington, KY, is praised for its friendly staff, quality drinks, and inviting atmosphere. The consistent positive ratings affirm its status as a go-to coffee shop for many in the area. Whether seeking a quick caffeine fix or a place to unwind, customers can rely on Starbucks to deliver a satisfying experience.

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CALL: +1 859-263-1344

Address: 2703 Richmond Rd, Lexington, KY 40509, United States

Opening Hours of Starbucks

Sunday:5:30AM-10PM
Monday:5AM-10PM
Tuesday:5AM-10PM
Wednesday:5AM-10PM
Thursday:5AM-10PM
Friday:5AM-10PM
Saturday:5:30AM-10PM

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Starbucks Reviews and Opinions

Based on the reviews from visitors, Starbucks generally has a positive reputation with an average rating of 4.3 out of 5. However, there are a few mixed sentiments expressed by customers.

One visitor mentioned that they had a negative experience during bad weather, as the staff seemed unresponsive at the drive-through. The lack of acknowledgment and slow service left a negative impression.

Another customer experienced a rude encounter with a staff member at the window, which resulted in a wrong order and dissatisfaction. This incident significantly impacted their otherwise positive view of the coffee shop.

On the contrary, a different customer had a quick and pleasant experience inside the store, receiving a drink in just three minutes with no issues encountered. This positive interaction with friendly staff members helped improve their perception of the visit.

However, there were complaints about the drive-thru service being consistently slow, with one visitor expressing frustration at waiting 25 minutes for a single drink.

In terms of product quality, customers generally appreciate the coffee and food offerings at Starbucks, although there were occasional mentions of the coffee tasting burnt. Additionally, some customers reported receiving drinks in cups that were not filled to their satisfaction, which impacted their perception of value.

The issue of parking lot congestion was also raised, with customers expressing a desire for better management to prevent drive-thru blockages and facilitate a smoother experience for everyone.

Overall, while the majority of visitors express satisfaction with the products and service at Starbucks, there are notable areas for improvement, particularly in drive-thru efficiency, staff responsiveness, and maintaining consistent quality in the products.