Starbucks Reviews And Opinions

Starbucks is a well-known coffee shop located at 1248 17th St, Santa Ana, CA 92701. With its convenient location, it has become a popular spot for locals and visitors alike. The coffee shop can be contacted at +1 714-836-6975 and operates every day from 4:30 AM to 12 AM, making it accessible to early risers and night owls alike.

Upon entering Starbucks, patrons are greeted by the inviting aroma of freshly brewed coffee and the sound of steaming milk. The decor is warm and modern, with ample seating for both individuals and groups. Whether customers are looking to enjoy their drinks in the cozy interior or take them to go, the shop provides a comfortable and welcoming atmosphere.

The menu at Starbucks offers a wide variety of coffee drinks, teas, and other beverages. From classic lattes and cappuccinos to seasonal specialties, there is something to cater to every taste. Additionally, the shop also provides a selection of delicious pastries and light snacks, perfect for pairing with a hot drink.

The staff at Starbucks is known for their friendly and efficient service. They are always ready to assist customers in finding their favorite drink or recommending something new to try. The baristas are highly skilled, ensuring that each beverage is expertly crafted and served with care.

In terms of customer satisfaction, Starbucks has received an average rating of 4.1 out of 5. This reflects the positive experiences and high-quality products that patrons have come to expect from the establishment. Whether it’s a quick morning pick-me-up or a leisurely afternoon coffee break, Starbucks strives to provide a consistently excellent experience for all.

Starbucks
GET DIRECTIONS NOW
CALL: +1 714-836-6975

Address: 1248 17th St, Santa Ana, CA 92701

Opening Hours of Starbucks

Monday:4:30AM-12AM
Tuesday:4:30AM-12AM
Wednesday:4:30AM-12AM
Thursday:4:30AM-12AM
Friday:4:30AM-12AM
Saturday:4:30AM-12AM
Sunday:4:30AM-12AM

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Starbucks Reviews and Opinions

Based on the visitor reviews, the Starbucks location on 1248 17th St, Santa Ana, CA 92701 has received mixed feedback.

My first impression of the store was very positive. Luis and Lindsay provided me with an excellent customer experience during my first visit. Luis corrected my order with a great attitude and Lindsay made my drink perfectly. The customer service from these two employees was commendable and made for a great experience at this store.

However, there were some significant negative experiences shared by other customers. Many reviewers mentioned that the drive-thru service was consistently poor, with staff displaying bad attitudes from the moment customers approached the window. There were instances of delays, misunderstandings regarding promotions, and unprofessional behavior from the drive-thru staff, which led to frustration and disappointment for customers.

Other complaints included broken equipment, loud music inside the store that hindered conversations, slow service at the drive-thru, and issues with handling change at the payment window. Additionally, some customers expressed concern about the presence of transients around the location, suggesting a need for improved security measures.

Overall, while some customers praised the clean and well-lit interior of the store, as well as the quality of the products, the recurring issues with drive-thru service and customer interactions have resulted in dissatisfaction and frustration for many patrons. It’s apparent that there are significant areas for improvement in terms of customer service and operational efficiency. These negative experiences have likely impacted the overall rating of the store, despite positive aspects such as cleanliness and product quality.

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As a regular Starbucks customer, it’s disappointing to hear about these consistent issues at this specific location. I hope that the management takes these concerns seriously and implements changes to improve the overall customer experience. With dedicated efforts to address the highlighted issues, this Starbucks store can strive towards delivering the exceptional service and customer satisfaction that the brand is known for.

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