REAL Starbucks Reviews - What CUSTOMERS Say!

Located at 1121 E Spring Creek Pkwy, Plano, TX 75074, Starbucks is a popular coffee shop that has earned a solid reputation for its wide range of coffee and tea offerings. Operating from 5:00 AM to 10:30 PM Monday through Thursday and opening half an hour earlier on weekends, Starbucks provides customers with ample opportunities to enjoy their favorite beverages.

The establishment is well-regarded by patrons, boasting an average rating of 4.1 out of 5. This indicates a high level of satisfaction among visitors, reflecting the consistent quality and service provided by the business. The contact number for the Plano branch is +1 972-422-5030, making it convenient for customers to make inquiries or place orders.

Starbucks offers a cozy and inviting ambiance, making it an ideal spot for both individuals looking for a peaceful place to work or study and friends seeking a relaxing environment to catch up. With a focus on customer satisfaction and comfort, the coffee shop aims to create a welcoming atmosphere for all who walk through its doors.

One of the standout features of Starbucks is its extensive menu, which includes various hot and cold beverages, pastries, and light bites. This diverse selection ensures that there is something to satisfy every palate, whether customers prefer a rich, bold espresso or a refreshing iced tea. The team at Starbucks is known for its dedicated and friendly service, enhancing the overall experience for visitors.

Starbucks in Plano, Texas, is a well-loved coffee shop with a strong track record of delivering top-quality beverages and service. With convenient operating hours and a commitment to customer satisfaction, it continues to be a favored destination for coffee enthusiasts and those seeking a welcoming environment to unwind.

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CALL: +1 972-422-5030

Address: 1121 E Spring Creek Pkwy, Plano, TX 75074, United States

Opening Hours of Starbucks

Monday:5AM-10:30PM
Tuesday:5AM-10:30PM
Wednesday:5AM-10:30PM
Thursday:5AM-10:30PM
Friday:5AM-10:30PM
Saturday:5:30AM-10:30PM
Sunday:5:30AM-10:30PM

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Starbucks Reviews and Opinions

Based on the visitor reviews, the sentiment towards Starbucks seems to be mixed. The first review discusses a situation where an employee was fired after being assaulted by a customer. The reviewer expresses strong disapproval of this action and criticizes Starbucks for lacking in morals and ethics. They cite the incident as a reason for not purchasing from Starbucks again. The sentiment here is highly negative, with the reviewer feeling outraged by Starbucks’ decision.

The second review expresses disappointment with the quality of the drinks at the specific branch. The reviewer mentions that they are a regular customer but have had to throw away their drinks on multiple occasions due to dissatisfaction. This indicates a negative sentiment towards the quality control and consistency of the beverages at this Starbucks location.

On a positive note, another reviewer praises the friendliness of the Starbucks team at a different branch, mentioning that they remember the customer’s name and preferred orders. This review reflects a positive sentiment towards the employees at this particular branch.

However, a contrasting experience is shared in another review, where the customer expresses dissatisfaction with the staff at a specific location. The reviewer emphasizes the lack of greetings, smiles, and acknowledgment from the staff, which made them feel unwelcome and led to the decision of not returning to the store. This conveys a negative sentiment towards the customer service and overall atmosphere of the coffee shop.

Lastly, a brief review mentions a satisfactory experience with the food but points out issues with the sandwich’s assembly. The drive-thru service is highlighted as fast, indicating a neutral sentiment overall.

In summary, the sentiment analysis reveals a mix of positive and negative feelings towards Starbucks, with concerns related to employee treatment, beverage quality, customer service, and food preparation. The reviews showcase a range of sentiments, from strong disapproval and disappointment to praise for the friendly staff. Overall, the sentiment towards Starbucks appears to be influenced by individual experiences at specific locations, impacting customers’ likelihood of returning to the coffee chain.