The coffee shop’s location on Queens Blvd makes it easily accessible to patrons in the area, and its convenient operating hours ensure that customers can satisfy their caffeine cravings throughout the week. With operating hours from 5:30 AM to 9 PM on weekdays and slightly extended hours from 6 AM to 9 PM on Sundays, Starbucks provides ample opportunities for individuals to enjoy their favorite coffee drinks.
Upon entering the coffee shop, customers are greeted by a warm and inviting ambiance, complete with comfortable seating arrangements, free Wi-Fi, and a friendly team of baristas ready to take their orders. The aroma of freshly brewed coffee fills the air, adding to the overall sensory experience.
In addition to its inviting atmosphere and diverse menu, Starbucks customer service has been rated at an average of 3.8 out of 5, reflecting the efforts of the staff to provide a positive and efficient experience for guests. The contact number, +1 347-534-0009, allows customers to inquire about special promotions, place orders for pick-up, or provide feedback.
Aside from its beverage offerings, the coffee shop also boasts a selection of pastries, sandwiches, and other light fare, providing customers with a variety of options to complement their drink choices. This variety has contributed to the shop’s appeal as a destination for both quick bites and leisurely meals.
Overall, Starbucks’ reputation as a go-to coffee shop in Forest Hills is supported by its convenient location, expansive menu, and inviting atmosphere. Patrons can rely on Starbucks to provide a satisfying coffee experience any day of the week.
GET DIRECTIONS NOW
CALL: +1 347-534-0009
Address: 108-01 Queens Blvd, Forest Hills, NY 11375, United States
Opening Hours of Starbucks
Monday:5:30AM-9PMTuesday:5:30AM-9PMWednesday:5:30AM-9PMThursday:5:30AM-9PMFriday:5:30AM-9PMSaturday:5:30AM-9PMSunday:6AM-9PM
Starbucks Reviews and Opinions
Based on the visitor reviews of Starbucks in Forest Hills, it’s clear that there is a mix of positive and negative experiences.
The first review highlights some concerning issues, with the reviewer noting a bad vibe in the shop. This implies a lack of enthusiasm from the staff, suggesting potential issues with motivation or management. The mention of being ignored for several minutes is a significant point that reflects poorly on the customer service at this location. This aligns with the sentiment of feeling unappreciated and not acknowledged as a customer, which is crucial in the service industry. These issues directly impact the overall experience of the customer and likely contribute to their negative perception.
On the other hand, there are contrasting positive experiences as well. A visitor expresses excitement about the modern and cozier decor, and they speak highly of the friendly and efficient service. This shows that some customers have had positive interactions with the staff and were pleased with the overall atmosphere and quality of their drinks. Furthermore, another customer commends the team for handling a challenging situation with professionalism and grace. This exemplifies the capability of the staff to manage difficult circumstances effectively and maintain a positive attitude.
However, one review stands out as particularly damning, criticizing the employees’ incompetence, noting persistent mistakes in drink orders and rudeness when asked for corrections. This indicates a pattern of poor performance and customer service. It’s clear that these recurring issues greatly affect the reputation and customer satisfaction of this Starbucks location.
Overall, the reviews present a mixed sentiment towards the Starbucks in Forest Hills. Positive remarks about the ambiance and efficient service are contrasted by negative feedback concerning staff attitude and errors in service. These contrasting experiences could be due to varying individual encounters, inconsistencies in service quality, or challenges within the team dynamics. It’s evident that the customer experience at this location fluctuates and can potentially be improved with a stronger focus on consistent, high-quality service and staff training.
