REAL STARBUCKS REVIEWS & Opinions

Starbucks is a well-known coffee shop located within the popular Glenbrook Square Mall at 4201 Coliseum Blvd W, Fort Wayne, IN 46805. The establishment is easily accessible and conveniently situated for both shoppers and passersby. Their contact number is +1 260-373-0172 for inquiries or placing orders ahead of time.

The coffee shop operates on a schedule that caters to the needs of its customers. It opens at 9:00 AM and closes at 8:30 PM from Monday to Saturday. On Sundays, it has slightly adjusted hours, opening at 9:30 AM and closing at 6:30 PM. This consistent schedule allows patrons to plan their visits accordingly, whether they want to kickstart their mornings with a fresh cup of coffee or unwind with an evening pick-me-up.

Starbucks offers a comfortable and inviting ambiance for individuals and groups to enjoy a wide selection of coffee beverages, teas, and a variety of pastries and snacks. The menu features options for customers with different taste preferences, including classic favorites and seasonal specialties. Along with its assortment of beverages and food items, Starbucks also provides a range of merchandise, such as mugs and tumblers, for those interested in bringing a piece of the experience home.

With an average rating of 4.1 out of 5, Starbucks at Glenbrook Square Mall has garnered positive feedback from many satisfied customers. The skilled baristas consistently strive to deliver high-quality drinks, and the attentive staff members contribute to the welcoming atmosphere that patrons have come to appreciate.

Overall, Starbucks is a go-to destination for coffee enthusiasts and individuals seeking a cozy environment to socialize or relax. Its convenient location, extended operating hours, and diverse menu make it a prominent choice for an enjoyable coffee shop experience in Fort Wayne, Indiana.

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CALL: +1 260-373-0172

Address: Glenbrook Square Mall, 4201 Coliseum Blvd W, Fort Wayne, IN 46805

Opening Hours of Starbucks

Monday:9AM-8:30PM
Tuesday:9AM-8:30PM
Wednesday:9AM-8:30PM
Thursday:9AM-8:30PM
Friday:9AM-8:30PM
Saturday:9AM-8:30PM
Sunday:9:30AM-6:30PM

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Starbucks Reviews and Opinions

Based on the visitor reviews, it’s clear that the Starbucks location being analyzed has received a mix of positive and negative feedback. The first review highlighted the positive aspects, such as the great iced Americano and friendly staff who efficiently served the drink without the need for a straw. However, the ambiance was noted as lacking the cozy coffee shop atmosphere.

Unfortunately, the subsequent reviews painted a different picture. One customer encountered extremely rude service from a crew member, leading to a leaking drink and an unprofessional encounter with the staff member. Another customer expressed dissatisfaction with the service as the staff seemed more focused on their friends rather than attending to customers in line, ultimately leading to an unpleasant experience.

Moreover, the slow service was a consistent issue, with one customer waiting a total of 50 minutes for their order, including a 35-minute wait for a Venti Frappuccino. This was exacerbated by the explanation that a new staff member was left to figure things out on their own, resulting in longer wait times for customers.

On a positive note, amidst the criticisms, another reviewer acknowledged that the orders were consistently correct, giving credit to the accuracy of the service despite the busyness of the location.

In summary, while the Starbucks location received praise for certain aspects such as an efficient iced Americano, the overall sentiment from the reviews indicates a significant level of dissatisfaction. Issues related to rude staff, preferential treatment of friends, and extended wait times were recurring themes, which could impact the overall customer experience. It’s important for Starbucks to address these concerns to improve the overall performance of the location and maintain its average rating of 4.1 out of 5.