REAL STARBUCKS REVIEWS - What CUSTOMERS Think!

Starbucks, located at 2000 Colonial Ave, Norfolk, VA 23517, is a bustling coffee shop known for its inviting atmosphere and wide array of beverages and snacks. The shop’s contact number is +1 757-622-3018, and its operating hours are as follows: Monday: 4:30AM-9PM, Tuesday: 4:30AM-9PM, Wednesday: 4:30AM-9PM, Thursday: 4:30AM-9PM, Friday: 4:30AM-9PM, Saturday: 5:30AM-8:30PM, Sunday: 5:30AM-8PM.

Starbucks has garnered an average rating of 4.2 out of 5 from its patrons, reflecting the generally positive experiences customers have had. The coffee shop’s appeal lies not only in its high-quality beverages but also in its friendly staff and well-maintained, comfortable seating areas.

Upon entering the shop, customers are greeted by the rich aroma of freshly brewed coffee and the warm, welcoming ambiance. The menu offers an extensive selection of coffee drinks, teas, and cold beverages, catering to diverse tastes and preferences. Additionally, patrons can choose from a variety of pastries and light bites, making it an ideal spot for a quick morning bite or a relaxing afternoon pick-me-up.

The shop’s convenient location and spacious seating make it a popular choice for locals and visitors alike. Whether customers are looking for a cozy corner to work in or a casual meet-up spot with friends, Starbucks provides the perfect setting.

With its consistent quality and efficient service, Starbucks has built a loyal customer base over the years. The shop’s commitment to maintaining a clean, inviting environment and delivering delicious, expertly crafted beverages has contributed to its positive reputation and the high rating it consistently receives.

Starbucks on Colonial Ave is a favorite destination for those seeking a delightful coffee shop experience. Its diverse offerings, welcoming atmosphere, and consistently good service have earned it a well-deserved place in the hearts of its patrons.

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CALL: +1 757-622-3018

Address: 2000 Colonial Ave, Norfolk, VA 23517

Opening Hours of Starbucks

Monday:4:30AM-9PM
Tuesday:4:30AM-9PM
Wednesday:4:30AM-9PM
Thursday:4:30AM-9PM
Friday:4:30AM-9PM
Saturday:5:30AM-8:30PM
Sunday:5:30AM-8PM

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Table of Contents

Starbucks Reviews and Opinions

Based on the reviews provided, it’s evident that the sentiment towards this Starbucks location is quite varied. Negative experiences seem to be a common theme, with customers expressing frustration and disappointment. One reviewer mentioned the chaotic and slow service during the morning hours, indicating that the staff may be overwhelmed or disorganized. Additionally, longer wait times for orders and mistakes in drink preparation have clearly impacted the customer experience.

The mention of new employees being rude highlights a potential issue with the customer service at this location. Customers expect to be treated with respect and courtesy, and any instances of rudeness can greatly affect their overall impression of the coffee shop.

The recurring issue of incomplete or improperly filled drinks is particularly concerning. When paying a premium price for coffee, customers rightfully anticipate receiving a quality product that meets their expectations. Instances where drinks are not filled to the brim or lack the components paid for can lead to frustration and dissatisfaction.

On a positive note, the mention of a specific employee, Barbie, working the drive-thru and providing exceptional service is a valuable insight. Acknowledging and appreciating exceptional staff members is important, as it reinforces the significance of excellent customer service in shaping positive experiences.

Finally, the safety concerns, such as the spilled coffee incident, raise alarms about the overall quality control and attention to detail at this Starbucks location. Customer safety and satisfaction should always be a top priority, and any lapses in these areas can significantly impact the reputation of the coffee shop.

While there are positive aspects, such as commendable employees, the negative experiences detailed in the reviews highlight the need for improvements in various areas, including customer service, drink preparation, and overall operational efficiency. Addressing these issues is crucial for maintaining and enhancing the reputation of this Starbucks location.