REAL Starbucks Reviews - What CUSTOMERS Say!

Starbucks, located at 1245 N Military Hwy, Norfolk, VA 23502, is a renowned coffee shop that has earned a reputation for its quality beverages and inviting ambiance. The establishment’s contact number is +1 757-461-9369. Operating hours are Monday through Sunday from 8AM to 8PM.

Upon entering Starbucks, patrons are greeted by the rich aroma of freshly brewed coffee and the warm, welcoming atmosphere. The shop’s interior is tastefully decorated, creating a cozy environment that encourages relaxation and socializing. Customers often appreciate the comfortable seating options and free Wi-Fi, making it an ideal spot for casual meetings or catching up on work.

An extensive menu offers a wide variety of coffee drinks, from classic favorites like lattes and cappuccinos to seasonal specialties and innovative creations. Non-coffee drinkers can also find an array of teas, refreshing iced beverages, and delectable pastries that pair perfectly with any drink choice.

The staff at Starbucks is known for their friendly and attentive service, creating a pleasant experience for every visitor. Whether customers are in a hurry and need a quick pick-me-up or prefer to linger and savor their beverage, the team is dedicated to ensuring each guest’s needs are met with efficiency and care.

With an average rating of 4.2 out of 5, Starbucks consistently receives positive feedback for its exceptional coffee, inviting atmosphere, and top-notch customer service. Many customers commend the establishment for its cozy ambiance and convenient location.

Located in a bustling area, Starbucks is a popular destination for locals and visitors alike, drawing in a diverse clientele who appreciate quality coffee and a comfortable setting. Whether it’s a morning boost or an afternoon treat, Starbucks provides a delightful coffee experience that keeps customers coming back for more.

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CALL: +1 757-461-9369

Address: 1245 N Military Hwy, Norfolk, VA 23502

Opening Hours of Starbucks

Monday:8AM-8PM
Tuesday:8AM-8PM
Wednesday:8AM-8PM
Thursday:8AM-8PM
Friday:8AM-8PM
Saturday:8AM-8PM
Sunday:8AM-8PM

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Table of Contents

Starbucks Reviews and Opinions

Based on the reviews, the sentiment analysis of Starbucks reveals a mixed customer experience. The average rating of 4.2 out of 5 suggests that overall, the coffee shop has garnered positive feedback from its patrons.

Negative Sentiment:
Some customers expressed dissatisfaction with their orders, particularly when customizations were overlooked. They found it frustrating when paying extra for customizations that were not executed correctly. Additionally, one reviewer mentioned that all orders seemed inadequate, and the drinks did not meet their expectations in terms of appearance and taste.

The refusal to accept cash at one location left a negative impression on a customer who felt inconvenienced by the lack of flexibility in payment options. The interaction left them with a strong sense of disappointment and a vow to never return to that particular location.

Positive Sentiment:
On the other hand, one customer praised the prompt and courteous response they received after their initial order was incorrect. The manager, Zach, addressed the issue apologetically and offered to prepare a fresh cup of coffee with the correct specifications, leaving the customer pleased with the resolution.

Another customer appreciated the efficient service and ample seating available at the establishment. They also mentioned the availability of cup holders for shopping carts as a thoughtful convenience.

This sentiment analysis reflects a mixture of positive and negative feedback from Starbucks customers. While some highlighted issues with order accuracy and payment policies, others appreciated the responsiveness of the staff and the overall cleanliness and service speed of the establishment.

Despite the average rating of 4.2 out of 5, it is evident that there are areas for improvement that could enhance the overall customer experience at certain Starbucks locations. Continued attention to order accuracy, flexibility in payment methods, and consistent customer service will be essential in addressing the concerns raised by patrons in the reviews.