Upon entering Starbucks, customers are greeted with the enticing aroma of freshly brewed coffee and the sound of baristas skillfully preparing beverages behind the counter. The interior is elegantly designed with comfortable seating arrangements, creating a cozy environment for patrons to enjoy their drinks and socialize.
The menu boasts an extensive selection of coffee, ranging from rich and robust espresso-based beverages to creamy and indulgent frappuccinos. Customers can also choose from a variety of teas, refreshing iced drinks, and flavorful bakery items to complement their drink of choice.
The staff at Starbucks prides themselves on providing exceptional customer service, ensuring that each visitor receives a warm welcome and prompt assistance with their orders. The baristas are knowledgeable about the different coffee blends and are happy to offer recommendations based on individual preferences.
The overall customer experience at Starbucks has garnered a positive reputation, reflected in an average rating of 4.2 out of 5. Customers appreciate the consistently good quality of the coffee, the inviting ambiance, and the efficient service provided by the attentive staff.
Whether it’s for a quick pick-me-up on the way to work or a leisurely coffee break with friends, Starbucks offers a welcoming retreat for coffee enthusiasts in San Bernardino. The convenient location and generous operating hours make it a go-to destination for those seeking a satisfying coffee experience at any time of the day.
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CALL: +1 909-887-2256
Address: 4365 University Pkwy, San Bernardino, CA 92407
Opening Hours of Starbucks
Monday:4:30AM-11PMTuesday:4:30AM-11PMWednesday:4:30AM-11PMThursday:4:30AM-11PMFriday:4:30AM-11PMSaturday:4:30AM-11PMSunday:4:30AM-11PM
Starbucks Reviews and Opinions
I visited a Starbucks coffee shop with an average rating of 4.2 out of 5 and encountered a mix of positive and negative experiences.
Negative:
My first impression was not great. The location was filled with homeless individuals, and the restroom was in poor condition, with blood on the stall door. The staff seemed rude and unhelpful, and I had to ask for assistance even though I was the only customer. Additionally, the policy of requiring a purchase before allowing restroom use, especially for young children, felt insensitive and difficult to understand. I found these experiences very disappointing and would not recommend this Starbucks to others.
Positive:
On the other hand, I encountered some positive experiences. The employees were hardworking and efficient, providing fast service during a busy period. The cashier provided excellent service and displayed a friendly attitude, which I appreciated. These positive interactions added some brightness to my overall experience.
Another point to mention is the loud music inside the shop, making it hard to converse with friends. Also, I observed a specific employee named Alyssa displaying a negative attitude. Her behavior towards customers was concerning and should be addressed by management.
In summary, my visit to this Starbucks location had its ups and downs. However, the negative aspects, such as unclean facilities, unwelcoming staff members, and strict restroom policies, left a lasting negative impression. I hope the management takes steps to address these issues and improve the overall customer experience.