The contact number for Starbucks is +1 909-577-9851, allowing customers to make inquiries or place orders. The operating hours are convenient for those looking for an early morning pick-me-up or a late-night caffeine fix. The location on 5th St makes it easily accessible to both locals and visitors in the area.
Starbucks has received an average rating of 2.8 out of 5 from customers. While some patrons appreciate the wide selection of drinks and the comfortable ambiance, others have mentioned issues with consistency in drink quality and service. The staff members are generally friendly and attentive, aiming to provide a positive experience for everyone who walks through the door.
Customers can choose from a variety of classic and specialty coffee options, along with tea and other non-coffee beverages. The menu also includes a selection of breakfast sandwiches, pastries, and light snacks, catering to different tastes and dietary preferences. The seating area provides a space for individuals to relax, catch up with friends, or get some work done while enjoying their beverages.
Overall, Starbucks in San Bernardino offers a convenient location with a wide range of beverage and food options. While opinions on the quality and service may vary, it remains a popular choice for many seeking their daily coffee fix.
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CALL: +1 909-577-9851
Address: 796 5th St, San Bernardino, CA 92410
Opening Hours of Starbucks
Monday:4:30AM-11PMTuesday:4:30AM-11PMWednesday:4:30AM-11PMThursday:4:30AM-11PMFriday:4:30AM-11PMSaturday:4:30AM-11PMSunday:5AM-11PM
Starbucks Reviews and Opinions
Based on the various customer reviews, it’s evident that the sentiment towards this Starbucks location is quite mixed.
On the positive side, visitors have highlighted the knowledgeable and helpful staff, as well as the correct and quick service for their orders. The presence of plenty of parking and a convenient location near the 5th Street offramp has been appreciated, making it an easily accessible spot for a quick detour.
The favorable mention of reasonable operating hours and the provision of two drive-thru order stations to minimize wait times demonstrates an effort to enhance customer experience.
However, it’s disappointing to see negative comments describing rude behavior from the staff. The specific incident narrated by a customer about being ignored while in line leaves a bad impression. The lack of operational transparency, as seen in the absence of posted hours, further compounds the problem. The specific mention of the manager and another employee reflects a disturbing encounter, potentially damaging the reputation of the establishment.
In addition, there are complaints about inaccurate orders, with one customer expressing frustration over repeated mistakes in their customized drink. This reflects poorly on the overall attention to detail and quality control at this Starbucks location.
The refusal to allow restroom access to a customer based on arbitrary reasons and the alleged preferential treatment given to another customer with a child is disappointing and raises concerns about the fairness and consistency in customer service.
While it’s evident that some customers remain loyal to Starbucks despite these issues, the negative experiences shared in the reviews may deter potential patrons from visiting this particular location.
The sentiment towards this Starbucks outlet is a mix of positive recognition for certain aspects such as staff knowledge and convenience, coupled with several instances of poor service and treatment. These contrasting experiences may contribute to the average rating of 2.8 out of 5 for this coffee shop.
