Starbucks Reviews And Opinions

Starbucks, located at 2067 E Highland Ave, San Bernardino, CA 92404, is a popular coffee shop known for its wide range of coffee and tea beverages. Open seven days a week, the café offers a cozy environment for patrons to relax and enjoy their favorite drinks. The contact number for the establishment is +1 909-522-1467.

The operating hours at Starbucks are from 4:30 AM to 11 PM every day, providing early risers and night owls alike with the opportunity to grab a cup of their favorite brew. The consistent schedule caters to individuals with different daily routines, fostering a sense of accessibility and convenience among customers.

The café’s central location makes it easily accessible to residents and passersby, attracting a steady influx of visitors throughout the day.

The menu features an assortment of hot and cold beverages, including various coffee blends, espresso drinks, and flavored teas. Additionally, Starbucks offers a selection of pastries, sandwiches, and snacks that complement the beverage offerings, providing customers with a variety of options to satisfy their cravings.

While some patrons appreciate the quality and consistency of the beverages, others have expressed mixed reviews about the overall experience, resulting in an average rating of 3.5 out of 5. Customer feedback varies, with both positive and negative comments contributing to the establishment’s overall rating.

The ambiance of the coffee shop is designed to promote relaxation and socialization, with ample seating arrangements and a welcoming atmosphere. The friendly and efficient staff members contribute to the pleasant environment, catering to the needs of the diverse clientele.

Overall, Starbucks in San Bernardino strikes a balance between convenience, variety, and ambiance, catering to the diverse preferences of coffee enthusiasts and casual visitors.

Starbucks Reviews and Opinions

Based on visitor reviews, the sentiment towards Starbucks seems to be predominantly negative. The reviews highlight various instances of poor customer service and inefficient order management. Customers expressed frustration with the lack of attention to detail and dismissive attitude from the staff.

Customer Service: Multiple reviews mention the poor customer service at this Starbucks location. From being ignored when asking for assistance to receiving dismissive and condescending responses, the overall experience of the patrons appears to be marred by the unhelpful and unfriendly attitudes of the employees.

Order Accuracy: Several customers complained about their orders being incomplete or incorrect. This indicates a lack of attention to detail and quality control in fulfilling customer requests, contributing to a sense of dissatisfaction and disappointment with the overall service.

Wait Times: Prolonged waiting times at the pick-up counter seem to be a recurring issue. Customers have expressed frustration at having to wait excessively for their orders, only to encounter further delays due to oversight and disorganization on the part of the staff.

Atmosphere: Despite the negative experiences, some customers have mentioned positive interactions during morning visits, highlighting the difference in atmosphere and service quality compared to later hours.

The sentiment analysis of the customer reviews for this particular Starbucks branch indicates a prevailing dissatisfaction with the customer service, order accuracy, and wait times. The negative experiences and dismissive attitudes reported by customers have resulted in a significant impact on their overall perception of the store. The reviews suggest that improvements are needed in addressing these issues to enhance the customer experience and retain patronage.

Read More  Starbucks Reviews And Opinions

Other Coffee Shops near Starbucks

To learn more about this topic, we recommend some related articles: