Customers often praise the diverse menu at Starbucks, which includes various coffee options, teas, cold beverages, and delicious snacks. The shop is known for its consistent quality and friendly customer service. Whether customers are looking for a quick morning pick-me-up or a relaxing place to unwind, Starbucks offers a welcoming environment for all.
The interior of the shop is adorned with comfortable seating, modern decor, and a warm ambiance, providing an inviting space for patrons to enjoy their drinks and socialize. The shop also provides free Wi-Fi, making it a popular spot for individuals looking to work or study while sipping on their favorite beverages.
With an average rating of 3.9 out of 5, Starbucks has garnered a loyal customer base who appreciates the overall experience provided by the establishment. The shop’s convenient location and consistent quality make it a go-to destination for many residents and visitors in Little Rock.
In addition to its in-store experience, Starbucks also offers a drive-thru service for customers on the go, ensuring that everyone can easily access their favorite drinks and treats. The shop’s extended operating hours further accommodate various schedules, allowing individuals to satisfy their coffee cravings throughout the day.
Overall, Starbucks on Chenal Pkwy stands as a popular coffee shop in the area, offering a diverse menu, welcoming atmosphere, and convenient services for all coffee enthusiasts.
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CALL: +1 501-217-0200
Address: 12700 Chenal Pkwy, Little Rock, AR 72211
Opening Hours of Starbucks
Monday:8AM-9PMTuesday:8AM-9PMWednesday:8AM-9PMThursday:8AM-9PMFriday:8AM-9PMSaturday:8AM-9PMSunday:8AM-9PM
Starbucks Reviews and Opinions
I visited Starbucks, which has an average rating of 3.9 out of 5. My experience was a mix of positive and negative encounters.
Firstly, I was disappointed to find that the online opening hours were not accurate. Despite indicating that they were open until 9 pm on Sundays, I encountered a situation where it was past 7:30 pm and customers were still being served at the drive-thru, while I was rudely informed that they had closed at 7 pm when I entered the store. This inconsistency in operating hours and customer service left me feeling misled and disappointed.
On another occasion, my visit to Starbucks was enjoyable. The iced caramel macchiato I ordered was tasty, and the service provided by the staff was friendly. This positive experience highlighted the potential for a pleasant visit to the coffee shop.
However, there were also frustrating incidents. One morning, I waited 20 minutes for a barista to show up, but no one appeared, which I found to be ridiculous. Additionally, I experienced a similar sense of frustration when, despite the online closing time indicating 9 pm, I was refused service at 7:50 pm, leaving me feeling unwelcome and dissatisfied with the customer service.
One standout positive moment for me was during a visit to the drive-through. The server I encountered was incredibly kind and efficient. Their thoughtful gesture of writing “#1 Mom” on my lid made my day. While I didn’t catch their name, this exemplified the potential for excellent service at Starbucks.
The sentiment analysis of visitor reviews at Starbucks reflects a mix of positive and negative experiences. The inconsistency in operating hours and customer service, as indicated by the inaccurate online hours and rude refusal of service, contributed to dissatisfaction among customers. Conversely, the tasty coffee and friendly service, as well as the exceptional interaction at the drive-through, showcased the potential for enjoyable visits.
