The business has gained a strong reputation for its high-quality coffee and inviting atmosphere. Customers often praise the cozy interior and the friendly staff who provide excellent service. With an average rating of 4.3 out of 5, it’s clear that many patrons have had positive experiences at Starbucks.
The menu offers a wide variety of coffee options, including popular choices like lattes, cappuccinos, and espresso. In addition to hot beverages, they also serve refreshing iced drinks and a selection of delicious pastries and snacks. For those looking for non-coffee options, the shop has an assortment of teas and other beverages to choose from.
The location of Starbucks makes it easily accessible to both locals and visitors, and the convenient operating hours cater to early risers and those looking for a late-night caffeine fix. The coffee shop often sees a steady stream of customers throughout the day, creating a bustling yet comfortable environment.
Overall, Starbucks in Newport News, VA is a well-established business that continues to attract a loyal following. Its positive reputation, wide range of offerings, and inviting ambiance make it a go-to spot for many coffee enthusiasts and those looking for a welcoming place to relax or catch up with friends.
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CALL: +1 757-594-1331
Address: 12386 Warwick Blvd, Newport News, VA 23606
Opening Hours of Starbucks
Sunday:5:30AM-7PMMonday:4:30AM-9PMTuesday:4:30AM-9PMWednesday:4:30AM-9PMThursday:4:30AM-9PMFriday:4:30AM-9PMSaturday:5:30AM-9PM
Starbucks Reviews and Opinions
Based on the reviews of this particular Starbucks location, it seems that the customer experiences vary greatly. Some visitors have expressed disappointment and frustration with the service, while others have had positive experiences.
The negative reviews highlight instances of poor service and unprofessional conduct. There are complaints about long wait times, orders not being ready, and encounters with rude staff members. The mentioned incidents left the patrons feeling disheartened and dissatisfied with their overall experience at this Starbucks branch.
One customer was particularly upset with the treatment received from a supervisor named Brandon, who came across as extremely rude and unaccommodating. The customer felt that their concerns were not addressed properly, and they were deeply disappointed by the lack of customer service. The incident involving the refusal to correct a mistake left a lasting negative impression on this individual.
On the other hand, there are positive reviews highlighting efficient and friendly service. A customer visiting from Christopher Newport University had a pleasant experience, noting the smooth flow of the drive-thru and the courteous staff. They were impressed by the prompt service despite the busy morning rush, emphasizing the positive attributes of the location. To them, the exceptional service justified paying a bit extra for their coffee.
It is evident that the customer experiences at this Starbucks location vary widely. While some visitors have been disappointed by the service and encountered unfriendly staff members, others have found the service to be efficient and the staff to be accommodating. The mix of positive and negative reviews indicates inconsistencies in the customer experience at this particular Starbucks branch.
Considering the average rating of 4.3 out of 5, it is clear that this location has garnered both praise and critique from its patrons. It is important to note that individual experiences may differ, and the level of satisfaction may vary depending on the specific visit.
the sentiment towards this Starbucks location is mixed, with both positive and negative feedback contributing to its overall reputation. Patrons may have differing experiences based on factors such as staff interaction, service speed, and overall atmosphere.
