Starbucks holds an average rating of 4.2 out of 5, indicative of its consistently high-quality offerings and service. This rating attests to the positive experiences of the majority of its customers, which has contributed to its strong reputation in the local community.
The coffee shop presents a welcoming atmosphere, with a cozy and modern interior that invites patrons to relax and enjoy their beverages. The café provides ample seating, creating a comfortable environment for individuals or small groups to converse, work, or simply unwind.
Starbucks offers a diverse menu of premium coffee blends and tea options, appealing to a wide range of tastes. Alongside their signature drinks, the establishment provides a selection of delectable pastries and light bites, catering to customers seeking a quick snack or a complementary treat with their beverage.
The staff at Starbucks demonstrates a commitment to exceptional customer service, ensuring that orders are promptly taken and delivered with precision. Their approachable and friendly demeanor contributes to the overall positive experience for visitors.
With its convenient location and inviting ambiance, Starbucks has become a favored destination for both locals and visitors alike. Whether individuals are seeking a morning pick-me-up or a place to socialize, the coffee shop continues to meet the needs of its diverse clientele.
Overall, Starbucks has established itself as a reputable coffee shop in Macon, providing a consistent standard of quality and service. Its favorable rating, diverse menu offerings, and welcoming environment make it a noteworthy choice for those in search of a satisfying coffee experience.
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CALL: +1 478-477-5651
Address: 4640 Forsyth Rd, Macon, GA 31210
Opening Hours of Starbucks
Monday:5:30AM-9PMTuesday:5:30AM-9PMWednesday:5:30AM-9PMThursday:5:30AM-9PMFriday:5:30AM-9PMSaturday:5:30AM-9PMSunday:5:30AM-9PM
Starbucks Reviews and Opinions
The Starbucks coffee shop in Macon has shown a range of positive and negative sentiments in visitor reviews.
The first review expresses dissatisfaction with the service, citing slow service and a poorly made drink. The customer is disappointed with the lack of whip cream on their order and the overall quality of the drink. This negative experience contrasts sharply with the positive sentiments expressed in the second review, which praises the friendliness of the staff and the quick service provided in both drive-thru and in-store settings.
However, the third review tells a disturbing story of receiving a coffee cup that had previously been used by an employee, raising serious concerns about hygiene and customer care. This incident has caused the customer great distress, prompting them to consider reaching out to corporate and health authorities. This experience stands in stark contrast to the positive sentiment expressed in the previous review and could significantly impact the reputation of the establishment.
The fourth review recounts an experience of racial discrimination, with the customer feeling unwelcome and ignored in the store. This deeply troubling incident describes a lack of attention and courtesy towards certain customers based on race, tarnishing the image of the Starbucks branch and potentially affecting its standing in the community.
Overall, while there are instances of positive feedback citing friendly staff and quick service, the negative reviews detailing subpar drink quality, hygiene concerns, and racial discrimination are alarming. These experiences may overshadow the positive aspects of the branch and have potential repercussions for its reputation.
the Starbucks branch in Macon has received a mix of positive and negative reviews, with concerns raised about service speed, drink quality, hygiene, and discriminatory behavior. These experiences may affect the overall perception of the establishment and warrant attention from management.
