REAL Starbucks Reviews - What CUSTOMERS Think!

Starbucks, located at 1089 E Columbus Ave, Springfield, MA 01105, is a popular coffee shop known for its wide variety of coffee and tea beverages, as well as a selection of pastries and snacks. The store’s operating hours are from 5:30 AM to 9:30 PM every day of the week, providing ample opportunity for customers to visit throughout the day. The contact number for the store is +1 413-732-5173, allowing individuals to inquire about products and services.

Featuring a cozy and inviting atmosphere, Starbucks provides a comfortable environment for patrons to enjoy their favorite beverages or socialize with friends and colleagues. The shop is designed with stylish and modern decor, further enhancing the overall customer experience. The ample seating and free Wi-Fi make it a popular spot for remote work or casual meetings.

Customers can expect friendly and efficient service from the staff at Starbucks. Whether placing an order at the counter or in the drive-thru, the employees strive to ensure a positive and seamless transaction for every guest. The well-trained baristas are adept at crafting delicious and customized drinks to suit individual preferences.

The menu at Starbucks boasts an extensive array of coffee options, including lattes, cappuccinos, and macchiatos, all made with high-quality espresso. In addition to their coffee offerings, they provide a selection of hot and iced teas, refreshing beverages, and seasonal specialties. The food menu features a variety of pastries, sandwiches, and snacks, catering to diverse tastes and dietary requirements.

With an average rating of 3.9 out of 5, Starbucks has garnered positive feedback from the community. Customers praise the quality of the beverages, the convenience of the location, and the overall ambiance of the establishment. The shop’s consistent dedication to customer satisfaction contributes to its continued success in serving the local population.

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CALL: +1 413-732-5173

Address: 1089 E Columbus Ave, Springfield, MA 01105

Opening Hours of Starbucks

Monday:5:30AM-9:30PM
Tuesday:5:30AM-9:30PM
Wednesday:5:30AM-9:30PM
Thursday:5:30AM-9:30PM
Friday:5:30AM-9:30PM
Saturday:5:30AM-9:30PM
Sunday:5:30AM-9:30PM

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Starbucks Reviews and Opinions

Based on the visitor reviews, the sentiment towards this Starbucks location seems to be predominantly negative. The overall experience appears to have been disappointing for many patrons.

The size of the location seemed to be a key issue for multiple customers, with limited seating and congestion around the drink collection area. The cramped space made it difficult for customers to enjoy their beverages, particularly during peak times.

The behavior of the staff also came under criticism, with reports of an employee displaying a bad mood and failing to call out orders clearly. One customer was even left disappointed by the absence of whipped cream on their drink despite specific requests. These instances reflect poorly on the service provided.

The drive-thru experience was equally unsatisfactory, as one customer described being ignored and denied entry to the locked building when their child urgently needed to use the bathroom. This led to a distressing situation that should have been handled more compassionately.

While some visitors commented on the cleanliness of the establishment and the friendliness of the employees, these positive aspects did not seem to outweigh the negative experiences shared by others.

Additionally, a recurring theme was the unavailability of menu items, which left numerous customers feeling dissatisfied. Many expressed frustration at the lack of options during their visit, which likely contributed to their overall negative impression of the location.

Overall, the sentiment towards this particular Starbucks location appears to be predominantly unfavorable, reflecting a range of issues including space constraints, poor service, and menu availability. These factors have likely contributed to the less-than-ideal experiences reported by numerous visitors.