Customers have rated Starbucks an impressive 4.3 out of 5 stars, reflecting the high level of satisfaction among visitors. The business prides itself on offering a wide variety of hot and cold beverages such as lattes, cappuccinos, and seasonal specialties. Additionally, Starbucks provides an array of delicious snacks and pastries to complement their drinks.
The ambiance at Starbucks is warm and welcoming, making it an ideal place for both social gatherings and peaceful solo outings. The interior features comfortable seating arrangements, free Wi-Fi access, and a cozy atmosphere, creating an inviting space for customers to relax or work.
The staff at Starbucks is known for their friendly and efficient service, ensuring that every customer receives their orders promptly and accurately. Whether guests are in a hurry and looking for a quick pick-me-up or seeking a place to unwind and enjoy a leisurely coffee break, the accommodating and attentive staff cater to their needs.
At this location, customers can expect a consistently clean and well-maintained environment, representing the commitment of Starbucks to providing a pleasant experience for everyone who walks through the doors. The convenient location and ample parking further enhance the accessibility and convenience for patrons.
Overall, Starbucks is a beloved establishment, celebrated for its delightful drinks, inviting atmosphere, and exceptional service. It continues to be a go-to destination for coffee enthusiasts and individuals seeking a cozy space to savor their favorite beverages.
GET DIRECTIONS NOW
CALL: +1 803-563-2334
Address: 2505 Sunset Blvd, West Columbia, SC 29169
Opening Hours of Starbucks
Monday:5:30AM-9PMTuesday:5:30AM-9PMWednesday:5:30AM-9PMThursday:5:30AM-9PMFriday:5:30AM-9PMSaturday:5:30AM-9PMSunday:5:30AM-9PM
Starbucks Reviews and Opinions
Based on the visitor reviews, the sentiment of Starbucks seems to be mixed.
The first review was strongly negative, describing the drink as the “WORST” ever and expressing disappointment with the service. The customer felt that the drink was watered down and lacked the requested syrups, and indicated that they probably would not order from there again. This indicates a very negative sentiment towards the drink and service received at this particular Starbucks outlet.
On the other hand, another customer reported a positive experience, praising the friendly staff, cleanliness of the store, and efficient order preparation. They also mentioned their favorite drink, the Java Chip Frappe, and encouraged others to try it. This reflects a positive sentiment towards the quality of the coffee and the overall ambiance of the store.
However, a different customer expressed frustration with the wait time and lack of prompt service. They felt that the drive-through orders were prioritized over in-store customers and that their expectations for service were not met. This points towards a negative sentiment related to the prioritization of drive-through orders and the lack of prompt service for in-store customers.
Finally, another review highlighted an exceptional experience, specifically praising the employee’s welcoming attitude and excellent customer service. The customer seemed genuinely delighted by the interaction and service provided by the employee named Shay. This reflects a highly positive sentiment towards the exceptional customer service experienced during their visit.
Overall, while some customers expressed dissatisfaction with the drink quality, service speed, and order accuracy, others highlighted the friendly staff and exceptional customer service. The average rating of 4.3 out of 5 indicates that there are a significant number of positive experiences that balance out the negative ones. However, it’s clear that there is room for improvement in terms of consistency in drink quality, order accuracy, and service speed.
