Genuine STARBUCKS REVIEWS - Must-Read OPINIONS!

Starbucks, located at 2754 Hylan Blvd, Staten Island, NY 10306, United States, is a bustling coffee shop that has become a go-to spot for many locals and tourists alike. The store can be reached at +1 718-980-0892 and operates from 7 AM to 7 PM every day of the week. The establishment boasts a warm and inviting atmosphere, with a modern and stylish interior that complements the overall coffee shop experience.

Upon stepping into Starbucks, customers are greeted with the rich aroma of freshly brewed coffee and the sounds of steaming milk and friendly conversations. The menu offers an extensive selection of coffee beverages, including lattes, cappuccinos, and the ever-popular Frappuccinos, as well as an assortment of teas and refreshing iced drinks. The wide variety of pastries and snacks available for purchase perfectly complement the drink options, catering to different tastes and preferences.

Visitors appreciate the attentive and efficient service provided by the staff members, who are known for their friendliness and willingness to accommodate special requests. The seating arrangements are comfortable, making it an ideal place for both catching up with friends or finding a quiet corner to work or read. The availability of free Wi-Fi is an added convenience for those looking to get some work done while enjoying their favorite beverages.

The location of Starbucks on Hylan Blvd makes it easily accessible, whether one is just passing through or seeking a convenient meeting spot. The average rating of 3.6 out of 5 indicates that while the majority of patrons enjoy their experience, there may be occasional areas for improvement. Overall, Starbucks on Hylan Blvd stands as a popular choice for coffee enthusiasts and offers a welcoming environment for all who enter its doors.

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CALL: +1 718-980-0892

Address: 2754 Hylan Blvd, Staten Island, NY 10306, United States

Opening Hours of Starbucks

Monday:7AM-7PM
Tuesday:7AM-7PM
Wednesday:7AM-7PM
Thursday:7AM-7PM
Friday:7AM-7PM
Saturday:7AM-7PM
Sunday:7AM-7PM

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Starbucks Reviews and Opinions

The Starbucks location on Hylan seems to have had a negative impact on many customers, as reflected in their reviews. The overall sentiment from the reviews is predominantly negative, with frequent complaints about long wait times, incorrect orders, and poor customer service. Customers expressed frustration at the slow service, with one customer mentioning waiting for over 30 minutes just for their drink.

Moreover, there were multiple instances of incorrect orders and poor quality drinks. This led to dissatisfaction among customers, as one mentioned having to throw away their drinks due to them being “so gross.” Additionally, the issue of the stickers printed on cups being incorrect further highlighted the lack of attention to detail in fulfilling orders.

The poor customer service was also a recurring theme in the reviews, with one customer reporting that when they went inside to ask for their drinks, they were laughed at by the staff. This level of unprofessionalism is unacceptable and has likely contributed to the negative sentiment towards this particular Starbucks location.

It’s evident that the drive-thru experience was especially frustrating for customers. The extended wait times and poor handling of mobile orders only added to their dissatisfaction. The expectation of convenience associated with a drive-thru experience was not met, and some customers felt ignored and disrespected.

In contrast, there is a mention of the Starbucks location on Richmond Ave, where experienced baristas are known to work. This suggests that the issues at the Hylan location may be specific to that branch and not representative of the entire Starbucks brand. It appears that customers are hopeful that the situation will improve if the staff at the Hylan location can enhance their performance and provide better service.

The reviews of this Starbucks location on Hylan convey a consistent message of disappointment and frustration. The negative experiences detailed in the reviews highlight several areas that require improvement, including customer service, order accuracy, and efficiency in fulfilling orders. It is essential for the management of this store to address these concerns to enhance the overall customer experience and regain trust.