The business has garnered a favorable average rating of 4.3 out of 5, indicating a high level of customer satisfaction. This reflects the consistently positive experiences patrons have had at the establishment. Whether one seeks a tranquil setting for a morning coffee or a cozy space to study or work, the shop provides a welcoming environment for various needs.
The operating hours are ideal for early risers, with a 4:30 AM opening time on most days, closing at 9:30 PM Monday through Thursday, and 9 PM on Sundays. On Fridays and Saturdays, customers can enjoy their favorite Starbucks offerings until 9:30 PM and 9 PM, respectively. These extended hours cater to diverse schedules, accommodating both students and professionals in the area.
In addition to its diverse menu, Starbucks is known for its commitment to customer service and community engagement. The staff is attentive and friendly, contributing to the overall positive experience. Whether ordering a classic espresso or a seasonal specialty drink, customers can expect their preferences to be met with enthusiasm and care.
Starbucks’ location on University Drive positions it as a convenient stop for those passing through or seeking a nearby coffee shop. Its central placement in College Station enhances its appeal and accessibility to a broad customer base. With its strong reputation, inviting ambiance, and diverse menu, Starbucks continues to be a favored destination for coffee enthusiasts and those in need of a comfortable space to unwind or be productive.
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CALL: +1 979-260-0813
Address: 709 University Dr E, College Station, TX 77840
Opening Hours of Starbucks
Sunday:5AM-9PMMonday:4:30AM-9:30PMTuesday:4:30AM-9:30PMWednesday:4:30AM-9:30PMThursday:4:30AM-9:30PMFriday:4:30AM-9:30PMSaturday:5AM-9PM
Starbucks Reviews and Opinions
I’m happy to provide a sentiment analysis of Starbucks based on the visitor reviews provided.
The first review highlights a customer’s frustration with the delivery service, expressing disappointment at receiving significantly less coffee than expected, twice in a row. The interaction with customer service seemed tense and unhelpful, and the customer stressed the importance of adequate conflict resolution. Despite their efforts, the response was initially unsatisfactory, with the staff only agreeing to address the issue after persistent insistence. This negative experience reflects poorly on the location’s customer service and conflict resolution skills.
On the other hand, there are positive reviews that commend the exceptional service at this specific Starbucks location. One customer expressed gratitude for the prompt and accommodating response after spilling their drink, leading to a positive experience as a result. Another review noted the friendly staff and clean environment, despite personal reservations about Starbucks’ politics.
Additionally, there was praise for an employee’s outstanding performance during a busy period. Despite delays in receiving the order, the barista demonstrated an excellent attitude and efficiency, earning recognition for their hard work. This positive portrayal of the staff’s dedication and positive attitude is noteworthy.
However, an unfortunate incident regarding the serving size of coffee was also mentioned, with the customer expressing dissatisfaction at not receiving a full cup of coffee despite the high cost. This complaint points to a potential issue with consistency in serving sizes, reflecting negatively on the overall customer experience.
In summary, while the reviews reflect a mix of positive and negative experiences, it is crucial for Starbucks to address the recurring issues with customer service and product consistency highlighted by the visitors. Improving conflict resolution and ensuring consistency in product offerings can significantly enhance the overall customer satisfaction and experience.
