Starbucks is recognized for its wide range of coffee options, including various espresso-based drinks, brewed coffees, and signature beverages. Additionally, the menu features a selection of premium teas, refreshing iced drinks, and delectable snacks to complement the drinks. Customers can also find light breakfast options and sandwiches available throughout the day.
The atmosphere at Starbucks is inviting, with cozy seating arrangements and free Wi-Fi, making it an ideal spot for relaxed meetings, catching up with friends, or simply enjoying a peaceful moment alone. The friendly and accommodating staff members strive to create a welcoming experience for all visitors.
One of the notable aspects of Starbucks is its commitment to providing a consistent standard of service and quality across its locations. The careful attention to detail in preparing each beverage ensures that customers receive their orders just the way they like them, contributing to the overall positive reputation of the establishment.
Customer reviews of Starbucks reflect a generally favorable sentiment, with an average rating of 4.1 out of 5. Patrons often praise the convenient location, prompt service, and the extensive menu offerings. The appeal of the soothing ambiance and the availability of both indoor and outdoor seating further contribute to the positive feedback.
Starbucks stands as a popular destination for coffee enthusiasts looking for a reliable and enjoyable experience. Whether seeking a quick pick-me-up or a leisurely coffee break, this coffee shop provides a welcoming setting and an array of beverages and treats to satisfy diverse preferences.
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CALL: +1 805-379-1750
Address: 1195 E Thousand Oaks Blvd, Thousand Oaks, CA 91362, United States
Opening Hours of Starbucks
Sunday:5AM-9PMMonday:5AM-8:30PMTuesday:5AM-8:30PMWednesday:5AM-8:30PMThursday:5AM-8:30PMFriday:5AM-8:30PMSaturday:5AM-9PM
Starbucks Reviews and Opinions
The Starbucks coffee shop seems to have a mix of positive and negative reviews, which reflects a diverse customer experience.
Firstly, the standout positive aspect is the exceptional customer service provided by an employee named Emily. Customers commend her for being very nice and friendly, knowing their orders, and building rapport with them. Several customers express their appreciation for her personalized approach and wish for more employees like her.
Furthermore, the fast drive-thru service at the right time is well-received, as well as the pleasant outdoor greenery. However, the lack of indoor seating and spotty Wi-Fi connectivity are noted as downsides. Sitting outside is an option, but the proximity to a busy street could be a deterrent for some.
On the downside, there are several complaints about order accuracy, both in-person and for deliveries. Customers express frustration at constantly receiving the wrong items and note the absence of any meaningful resolution from management. Additionally, the perceived pressure for tips, despite subpar service quality, adds to the dissatisfaction of some patrons.
Overall, while the Starbucks coffee shop receives a respectable average rating of 4.1 out of 5, it’s evident that the customer experience varies widely. The positive sentiment is largely driven by exceptional staff members like Emily, while issues with order accuracy, Wi-Fi connectivity, and pressure for tips detract from the overall customer satisfaction. These factors contribute to a mixed sentiment among visitors to the establishment.
