The establishment has garnered an impressive average rating of 4.4 out of 5, reflecting the high level of satisfaction among its clientele. The positive feedback underscores the quality of service and products offered at this location.
Upon entering the premises, visitors are greeted by a warm and welcoming ambiance, characterized by comfortable seating arrangements and contemporary decor. Whether patrons are seeking a cozy spot for remote work or a social setting to catch up with friends, Starbucks accommodates a diverse array of preferences.
The menu boasts an extensive selection of coffee blends, ranging from classic espresso-based drinks to seasonal specialties. In addition to the coffee options, the establishment also offers a variety of teas, refreshing beverages, and delectable pastries to complement the drink choices.
The staff at Starbucks is known for its friendly and attentive approach to customer service, ensuring that orders are promptly fulfilled and tailored to individual preferences. This commitment to customer satisfaction has contributed to the establishment’s favorable reputation within the community.
Conveniently situated in a prime location, Starbucks serves as a popular destination for individuals seeking a reliable coffee experience in Virginia Beach. The contact number, +1 757-631-0609, provides a direct line for inquiries and orders, further enhancing the accessibility for patrons.
Starbucks embodies a quintessential coffee shop experience, characterized by quality offerings, a welcoming environment, and exceptional service. Whether one is a dedicated coffee aficionado or simply looking for a pleasant retreat, this establishment stands out as a compelling choice for enjoying a satisfying beverage and a moment of relaxation.
GET DIRECTIONS NOW
CALL: +1 757-631-0609
Address: 3917 Holland Rd, Virginia Beach, VA 23452
Opening Hours of Starbucks
Monday:4:30AM-10PMTuesday:4:30AM-10PMWednesday:4:30AM-10PMThursday:4:30AM-10PMFriday:4:30AM-10PMSaturday:5AM-10PMSunday:5AM-10PM
Starbucks Reviews and Opinions
As a regular customer at Starbucks, I’ve had both positive and negative experiences. The store’s high turnover is noticeable, but the core crew members who have been there for a while are always amazing. Their friendly and hard-working nature makes the visit enjoyable. However, there are some significant issues that have affected my overall satisfaction.
Negative Experience 1: My experience with the white hot chocolate was extremely disappointing. On two separate occasions, they got my order wrong, giving me a white mocha latte instead and then serving a regular hot chocolate with missing whipped cream and a half-filled cup. This inconsistency is not acceptable, especially considering the current economic situation where wasting money is not an option. It’s frustrating to encounter repeated errors in such a popular chain.
Negative Experience 2: Another instance of disappointment was with the Venti matcha tea latte, which was consistently served in smaller quantities than expected. This was not an isolated incident, as it had happened four times before. Additionally, the lack of concern from the staff when I tried to address the issue further added to my dissatisfaction.
Positive Experience: On the plus side, the familiarity and personal touch of the staff knowing my order when I pull in is a great feeling. It’s the little things like this that make me want to continue visiting the store despite the setbacks.
Location Feedback: The location itself was not up to standard, with slow service and a dirty environment. Comparing it to the Lynnhaven location, I couldn’t help but feel that the service and efficiency were lacking. It’s disheartening to leave poor reviews, but the experiences I had did not meet the standards expected from Starbucks.
Although the coffee shop has an average rating of 4.4 out of 5, my personal experiences have been a mixed bag. The inconsistencies in service and the repeated errors in fulfilling orders have made it difficult to maintain loyalty to this particular Starbucks location. I may have to explore other options to find a more reliable and consistent coffee shop experience.
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