REAL Starbucks Reviews - UNBIASED Opinions Inside!

Starbucks, located at 700 E Adams St, Springfield, IL 62701, is a well-established coffee shop that has been serving the local community for several years. The shop can be reached at +1 217-523-5642 and is open from 6 am to 6 pm every day of the week, providing ample opportunity for customers to drop by and enjoy their favorite beverages.

The coffee shop’s exterior is inviting, with a modern and clean design. Upon entering, visitors are greeted by the rich aroma of freshly brewed coffee and the sight of baristas expertly crafting a wide range of hot and cold beverages.

Starbucks is known for its extensive menu, which includes various coffee blends, teas, and specialty drinks. Additionally, customers can choose from a selection of pastries and light snacks to complement their beverages. The diverse menu caters to different tastes and preferences and ensures that there is something for everyone.

The overall ambiance of the coffee shop is cozy and relaxed, making it an ideal spot for both individuals looking to unwind with a book or groups of friends catching up over a cup of coffee. The seating area is comfortable and well-maintained, offering a pleasant environment for customers to linger and enjoy their drinks.

In terms of service, Starbucks has garnered a reputation for efficient and friendly staff members who strive to provide a positive experience for every customer. While some visitors have reported occasional wait times during peak hours, the majority of reviews praise the baristas for their attentiveness and dedication to customer satisfaction.

With an average rating of 3.7 out of 5, Starbucks continues to attract a steady flow of patrons who appreciate its convenient location, diverse menu, and welcoming atmosphere. Whether it’s for a quick caffeine fix on the way to work or a leisurely coffee date with friends, this coffee shop remains a popular choice among locals and visitors alike.

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CALL: +1 217-523-5642

Address: 700 E Adams St, Springfield, IL 62701

Opening Hours of Starbucks

Monday:6AM-6PM
Tuesday:6AM-6PM
Wednesday:6AM-6PM
Thursday:6AM-6PM
Friday:6AM-6PM
Saturday:6AM-6PM
Sunday:6AM-6PM

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Starbucks Reviews and Opinions

Based on the reviews of Starbucks, it’s evident that the sentiment towards this coffee shop is quite mixed. Firstly, let’s focus on the positive aspect. It’s clear that some customers are satisfied with the service and the quality of the coffee. One visitor appreciates the “solid location” and highlights the prompt delivery of their black coffee, emphasizing the importance of quick and accurate service. Another customer mentioned their love for the occasional visit, commending the “delicious coffee” and “friendly workers.”

On the other hand, there are several grievances expressed by dissatisfied customers. The most prominent issue seems to be the slow service, with one reviewer likening it to “molasses in January.” The long wait times and apparent chaos during peak hours have led to frustration and disappointment among customers. It’s evident that there are issues with order accuracy and efficiency, as indicated by the delayed mobile orders and incorrect drinks.

Furthermore, several customers have criticized the management and staffing levels at this particular Starbucks location, with one expressing their frustration at having to wait 25 minutes for a drink due to long lines and inadequate staffing. Another reviewer pointed out that the workers seemed disorganized and inefficient, leading to a significant delay in fulfilling orders.

In summary, while some customers appreciate the coffee and efficient service at this Starbucks location, the general sentiment appears to be marred by notable shortcomings in customer service, efficiency, and management. Addressing these issues could significantly improve the overall customer experience and enhance the reputation of this coffee shop.