The shop boasts a bustling atmosphere and is known for its rich and aromatic coffee. With an average rating of 4.3 out of 5, Starbucks has gained a strong reputation for its quality products and customer service.
Upon entering the establishment, customers are greeted by the inviting aroma of freshly brewed coffee. The shop’s skilled baristas expertly prepare a wide array of coffee options, from robust espressos to creamy lattes. The menu also offers a variety of teas, cold beverages, and delectable pastries to complement the hot drinks.
The spacious and cozy seating arrangements provide a perfect setting for patrons to enjoy their beverages, whether catching up with friends or finding a peaceful spot to work. The shop’s welcoming ambiance and friendly staff contribute to creating an enjoyable and comfortable experience for visitors.
In addition to its delectable offerings, Starbucks is committed to providing exceptional customer service. The attentive and knowledgeable staff members are always ready to assist customers in selecting the perfect beverage or pastry to suit their preferences.
Overall, Starbucks in Downey, CA, stands as a popular destination for coffee enthusiasts and individuals seeking a welcoming environment to relax and indulge in quality beverages. With its convenient location, inviting atmosphere, and commitment to customer satisfaction, it has become a beloved establishment within the community.
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CALL: +1 562-469-6173
Address: 7966 Florence Ave, Downey, CA 90240
Opening Hours of Starbucks
Monday:4:30AM-11PMTuesday:4:30AM-11PMWednesday:4:30AM-11PMThursday:4:30AM-11PMFriday:4:30AM-11:30PMSaturday:4:30AM-11:30PMSunday:5:30AM-11PM
Starbucks Reviews and Opinions
Based on the visitor reviews, the sentiment towards Starbucks coffee shop seems to be quite mixed.
Positive: The ambiance of the coffee shop is described as relaxing, neat, and clean. The staff is praised for being wonderful, always smiling, and communicating well with customers. The mention of a new Starbucks location having a drive-thru and being spacious and clean adds to the positive sentiments.
Negative: On the flip side, there are multiple complaints about long waiting times, especially for mobile orders. There are instances where customers have felt ignored or received attitude from the staff, which has led to disappointment with the service. There are also complaints about the parking situation, with the shop being described as small and sometimes a hassle to get out of, particularly during busy periods.
The overall sentiment is a mix of positive and negative experiences. While the positive aspects include the relaxing atmosphere and the wonderful staff, the negative experiences primarily revolve around long wait times, issues with online orders, and parking challenges. These contrasting experiences indicate that while some customers have had pleasant visits, others have encountered significant frustrations, particularly related to service efficiency and staff attitude.
Despite the average rating of 4.3 out of 5, it is clear from the reviews that certain operational and service aspects have room for improvement, especially in managing customer expectations regarding waiting times and addressing any issues promptly and courteously.