The coffee shop offers a wide range of hot and cold beverages, including various coffee blends, teas, and refreshing drinks. Customers also have the option to choose from an assortment of delicious pastries and snacks. The business prides itself on providing a welcoming and comfortable environment for patrons to enjoy their favorite beverages and treats.
Starbucks is known for its consistent quality and excellent customer service. The staff is friendly and knowledgeable, always willing to assist customers in finding their perfect drink or snack. The ambiance of the coffee shop is cozy, making it an inviting place to meet with friends, study, or simply relax with a good book.
The overall customer experience at Starbucks is highly rated, earning an average of 4.1 out of 5 stars. This positive rating reflects the satisfaction of patrons who appreciate the quality of the products as well as the attentiveness of the staff. The business has successfully cultivated a loyal customer base, many of whom return regularly to enjoy the offerings and atmosphere.
In addition to the in-store experience, Starbucks also provides convenient options for those on the go. Whether customers are in a hurry or simply prefer to enjoy their favorite beverages at home, the coffee shop offers efficient takeout services.
Overall, Starbucks stands out as a go-to destination for coffee enthusiasts and those seeking a welcoming space to unwind or socialize. Its consistent quality, diverse menu, and accommodating staff contribute to its popularity and positive reputation within the community.
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CALL: +1 253-927-0593
Address: 1401 S 348th St M101, Federal Way, WA 98003, United States
Opening Hours of Starbucks
Monday:4AM-7:30PMTuesday:4AM-7:30PMWednesday:4AM-7:30PMThursday:4AM-7:30PMFriday:4AM-7:30PMSaturday:4:30AM-7:30PMSunday:4:30AM-7:30PM
Starbucks Reviews and Opinions
Based on the visitor reviews, it is clear that there is a mix of positive and negative experiences at this Starbucks location.
The positive experiences highlight the delicious and well-crafted beverages available at the coffee shop. One reviewer expressed their enjoyment of the iced Brown sugar oat milk espresso, praising its taste as “yummy” and noting that it was not overly sweet. They specifically mentioned being able to taste the brown sugar and nutty flavors, indicating a high level of satisfaction with the drink.
Another positive review focused on the Chai Tea Latte, with the customer expressing their love for it and deeming it the best they had experienced so far. The positive sentiment towards the beverages reflects favorably on the quality and taste of the products offered at the Starbucks location.
However, the negative reviews highlighted issues with cleanliness and customer service. One patron described the location as one of the dirtiest Starbucks they had visited, citing filthy tables and floors. They expressed disappointment at having to clean a table themselves in order to use it, indicating a lack of upkeep in maintaining the cleanliness of the establishment.
Additionally, another reviewer shared an unpleasant interaction with a staff member, recounting an incident where they were rudely scolded after mistakenly touching a cup that was not theirs. This negative interaction likely left a lasting impression on the customer and detracted from their overall experience at the coffee shop.
Furthermore, there were complaints about service efficiency, particularly in the drive-through. A customer expressed frustration over a long wait time, both in the drive-through and when attempting to pick up a mobile order. They noted that their drink was melted upon receiving it and pointed out the inconvenience of the extended wait, particularly when the shop was reportedly short-staffed.
While positive reviews commend the quality of beverages offered at this Starbucks location, there are noticeable concerns regarding cleanliness, customer service, and operational efficiency. The contrasting experiences indicate areas for improvement in maintaining a positive overall customer experience at the coffee shop.
