With operating hours from 6:30 AM to 7 PM every day of the week, Starbucks offers a convenient spot for early risers and those looking to unwind after a long day. Whether customers are seeking a morning pick-me-up or a cozy place to catch up with friends, this coffee shop aims to cater to a variety of needs.
Starbucks features a diverse menu, including an array of coffee beverages, teas, and delectable pastries. The aroma of freshly brewed coffee fills the air, enticing patrons to indulge in their favorite caffeinated creations. Additionally, the shop provides ample options for those with dietary restrictions, offering dairy-free milk alternatives and gluten-free treats.
The cozy ambiance and aromatic brews make Starbucks an attractive place for casual meetings, solo work sessions, or simply unwinding with a good book. The friendly and efficient staff ensure that customers feel welcome and attended to during their visit.
However, despite the appeal of the establishment, some patrons have expressed mixed sentiments about their experiences, resulting in an average rating of 3.1 out of 5. While many praise the quality of the beverages and the welcoming environment, others have cited issues with service speed during peak hours and occasional inconsistencies in drink preparation.
With its prime location and diverse menu offerings, Starbucks serves as a popular gathering place for coffee aficionados and those in search of a cozy retreat. Whether seeking a quick caffeine fix or a leisurely afternoon respite, this coffee shop strives to provide a welcoming and satisfying experience for all who walk through its doors.
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CALL: +1 734-779-6100
Address: 37083 Six Mile Rd, Livonia, MI 48152, United States
Opening Hours of Starbucks
Monday:6:30AM-7PMTuesday:6:30AM-7PMWednesday:6:30AM-7PMThursday:6:30AM-7PMFriday:6:30AM-7PMSaturday:6:30AM-7PMSunday:6:30AM-7PM
Starbucks Reviews and Opinions
After analyzing visitor reviews of Starbucks, it is evident that the sentiment towards this coffee shop is overwhelmingly negative. The general tone of the reviews expresses disappointment and frustration with various aspects of the customer experience. Complaints about slow service, incorrect orders, and poor customer service are prevalent throughout the feedback.
The dissatisfaction with the quality of the coffee is a recurring theme in the reviews. One visitor expressed their disappointment by stating, “The coffee was so light it’s almost just milk. Most expensive milk in the world!” This sentiment reflects a sense of being let down by the product they received, emphasizing the lack of value for money.
Another significant issue highlighted in the reviews is the perceived disrespect and discrimination experienced by customers. Racially charged incidents were described, such as feeling disregarded by staff based on their race or ethnicity. This kind of discrimination creates a hostile environment for visitors and contributes to their decision to avoid returning to this location.
The consistent complaints about long wait times for orders are another major concern raised by multiple reviewers. The dissatisfaction with the service suggests a lack of efficiency and attentiveness on the part of the staff. Customers’ frustration is further amplified when orders are not ready despite utilizing the mobile ordering system.
Furthermore, the repeated instances of incorrect or unavailable drink orders reflect poorly on the staff’s attention to detail and the management’s inventory management. These issues contribute to a sense of poor quality control and a lack of accountability within the establishment.
Despite these negative experiences, some visitors did acknowledge the friendliness of the staff. However, this positive aspect is overshadowed by the numerous shortcomings in the overall customer experience.
The sentiment analysis of visitor reviews for Starbucks reveals a widespread discontent with the quality of the products, the level of customer service, and the efficiency of the operations. The negative feedback suggests a need for significant improvements to restore customer satisfaction and loyalty.
