The shop’s cozy ambiance and welcoming environment have contributed to its reputation as a go-to destination for coffee lovers. The skilled baristas at Starbucks are dedicated to providing customers with exceptional service and expertly crafted beverages. Whether patrons prefer a classic espresso or a trendy seasonal creation, the menu offers something for every taste.
Customers have consistently rated Starbucks with an average of 4.3 out of 5 stars, reflecting satisfaction with the overall experience. The positive reviews commend the friendly staff, efficient service, and consistent quality of the drinks. Additionally, visitors appreciate the clean and comfortable seating areas, making it an ideal place for socializing or catching up on work.
In addition to the delicious coffee offerings, Starbucks also provides a selection of delectable pastries and snacks to complement the beverages. From flaky croissants to indulgent cakes, there is something to satisfy every craving.
The coffee shop has become a gathering place for the local community, where friends can meet up for a chat or individuals can find a tranquil space to unwind. Starbucks’ convenient location and ample parking make it a convenient stop for those on the go or looking for a relaxing atmosphere to enjoy their favorite hot or cold beverage.
Overall, Starbucks is a reputable coffee shop that has established itself as a beloved destination for locals and visitors alike, offering a delightful combination of top-notch coffee, inviting ambiance, and exceptional service.
GET DIRECTIONS NOW
CALL: +1 814-453-7827
Address: 2205 W 12th St, Erie, PA 16505
Opening Hours of Starbucks
Monday:5:30AM-9:30PMTuesday:5:30AM-9:30PMWednesday:5:30AM-9:30PMThursday:5:30AM-9:30PMFriday:5:30AM-10PMSaturday:5:30AM-10PMSunday:5:30AM-9PM
Starbucks Reviews and Opinions
The Starbucks I visited seems to have a cleanliness issue, as indicated by reviews mentioning trash on the floors and sticky tables. It’s disappointing to hear that the location was unkept, which may raise concerns about food preparation. However, the service was noted to be friendly and efficient, with quick service and courteous staff. Despite this, the dirty dining experience left a negative impression, making the reviewer hesitant to return.
Accessibility appears to be a highlight, with wheelchair accessible facilities, Wi-Fi, indoor/outdoor seating, and a drive-thru available. However, the lack of visible pandemic precautions is concerning, especially given the current climate.
One customer expressed satisfaction with their decaffeinated pour-over coffee, emphasizing the quality of the drink. Meanwhile, another visitor complained about the slow service in the drive-thru, feeling trapped due to the layout.
A particularly negative encounter involved a rude manager, with the reviewer expressing disappointment in the manager’s behavior when dealing with a payment issue. The manager’s dismissive attitude and comment about it being “not even worth my time” painted a poor picture of the customer service at the establishment.
Despite the mixed feedback, it’s important to note that one visitor had an exceptional experience with their drink, expressing a high level of satisfaction.
In summary, the sentiment from these reviews indicates a mix of positive and negative experiences at this Starbucks location. While the service and drink quality received positive mentions, the cleanliness and customer service issues raised concerns among customers, potentially impacting their likelihood of returning. The accessibility and efficiency of service were appreciated, but the negative encounters, like the rude manager and slow drive-thru service, leave room for improvement in overall customer experience.
