The coffee shop’s welcoming environment and friendly staff have contributed to its average rating of 4.2 out of 5, as customers appreciate the excellent service and enjoyable experience. Whether it’s a morning pick-me-up or an afternoon treat, visitors can expect prompt and courteous service during their visit to Starbucks.
Operating seven days a week, Starbucks offers convenient hours for patrons to enjoy their favorite drinks. The coffee shop opens at 5 AM on weekdays, allowing early risers to start their day with a freshly brewed cup of coffee. On weekends, Starbucks opens at 5:30 AM, accommodating customers who crave a morning caffeine fix. Closing at 8 PM daily, the establishment provides a relaxing setting for patrons to socialize or find a moment of solace throughout the day.
In addition to its prime location in Citrus Heights, Starbucks can be reached by phone at +1 916-723-1827 for inquiries or to place orders for pickup. This accessibility ensures that customers can easily connect with the coffee shop for any questions they may have, further enhancing their overall experience.
Overall, Starbucks presents a welcoming atmosphere, a variety of delectable beverages, and convenient operating hours, making it a favored destination for coffee aficionados and those seeking a comfortable environment to savor their favorite drinks.
GET DIRECTIONS NOW
CALL: +1 916-723-1827
Address: 7082 Auburn Blvd, Citrus Heights, CA 95621
Opening Hours of Starbucks
Monday:5AM-8PMTuesday:5AM-8PMWednesday:5AM-8PMThursday:5AM-8PMFriday:5AM-8PMSaturday:5:30AM-8PMSunday:5:30AM-8PM
Starbucks Reviews and Opinions
Overall, my experience at Starbucks was disappointing and frustrating. I visited the location at Auburn and Sylvan, hoping to alleviate a hectic day at work with some drinks for my co-workers and me. However, the visit turned into a series of mishaps that left a sour taste in my mouth.
Upon placing an online order for a drip coffee and arriving to pick it up, I encountered an uncooperative staff member who repeatedly refused to fill my coffee to the top, insisting that it was intended to have room for cream. This interaction resulted in unnecessary conflict and highlighted poor customer service skills. This episode left me feeling exasperated and unheard.
Subsequently, when one of the ordered drinks was missing, the handling of the situation by Starbucks was far from satisfactory. Not only did they fail to rectify the mistake promptly, but the subsequent communication with the store manager also left much to be desired. Instead of acknowledging their error and offering a resolution, the manager’s response felt dismissive and lacked empathy, causing further frustration.
After multiple attempts to address the issue, the compensation offered, merely $5 for a missing $6.45 drink, felt insufficient and undermined my negative experience. The lack of understanding and effort to make amends emphasized the disregard for customer satisfaction.
Apart from my personal ordeal, it was evident from other reviews that this specific Starbucks location has had recurring issues with order accuracy, staff behavior, and overall service quality. Moreover, the contrast in experiences between Starbucks and other coffee shops, such as Dutch Brothers, further underscores Starbucks’ shortcomings in customer care and satisfaction.
My disappointing encounter at Starbucks left me feeling undervalued and disrespected as a customer. The brand’s failure to address my concerns adequately and provide a satisfactory resolution has significantly diminished my trust and loyalty. Considering the number of issues faced and the inadequate response received, I am inclined to explore alternative coffee shops where customer satisfaction is prioritized.
