Patrons can expect a warm and welcoming ambiance upon entering the coffee shop, with friendly staff ready to take and custom-craft their orders. The scent of freshly ground coffee beans fills the air, creating an inviting and cozy environment for customers to enjoy their drinks and pastries. The shop also offers a selection of teas, appealing to a broader customer base.
The Coffee Bean & Tea Leaf has gained praise for its exceptional service and dedication to delivering top-notch beverages. With a rating averaging 4.5 out of 5, it’s clear that customers appreciate the quality and consistency of the products offered. Whether one prefers an expertly brewed espresso, a frothy cappuccino, or a refreshing iced tea, there is something for every palate.
The location’s proximity to various local attractions and businesses makes it a convenient stop for many, further adding to its popularity. Its central location and accessibility contribute to its status as a favorite destination for coffee aficionados and casual visitors alike.
In addition to its delightful drinks, The Coffee Bean & Tea Leaf provides a selection of delectable pastries and light bites, making it an ideal spot for a quick breakfast or a leisurely afternoon treat. Customers can enjoy their purchases in the shop’s comfortable seating area or opt for a takeaway option.
Overall, The Coffee Bean & Tea Leaf stands out as a welcoming and well-loved establishment, offering a diverse range of beverages and treats, all served with a smile.
GET DIRECTIONS NOW
CALL: +1 714-542-5307
Address: 2264 17th St, Santa Ana, CA 92705, United States
Opening Hours of The Coffee Bean & Tea Leaf
Monday:5AM-9PMTuesday:5AM-9PMWednesday:5AM-9PMThursday:5AM-9PMFriday:5AM-9PMSaturday:6AM-8:30PMSunday:6AM-8:30PM
The Coffee Bean & Tea Leaf Reviews and Opinions
As a coffee enthusiast, I recently had the pleasure of trying The Coffee Bean & Tea Leaf. Upon entering, I was immediately drawn to the Cookie Butter Latte. Despite initial hesitation, I was pleasantly surprised by its deliciousness. It exceeded my expectations, and I found myself savoring every last drop. The staff was notably helpful, friendly, and patient, adding to the overall positive experience. Overall, my impression of the drinks and service was incredibly positive.
However, my experience was slightly marred by the presence of individuals loitering in the store, which created a noticeable odor that detracted from the ambiance. This made it slightly uncomfortable as I was hoping for a more pleasant environment while enjoying my coffee. Furthermore, there seemed to be dissatisfaction among the staff, giving the impression that they were not entirely enthusiastic about their work or serving customers. This aspect could significantly impact the overall atmosphere of the establishment. Atmosphere and staff attitude are important factors that could affect repeat visits.
Additionally, I observed some issues with staff training during my visit. There were instances of miscommunication and mistakes in taking orders, which led to errors in fulfilling customer requests. This added an element of disappointment to my experience and raised concerns about consistency and attention to detail at this location. Efficient and accurate customer service is crucial for building and maintaining loyalty.
On a positive note, the variety of flavors offered at The Coffee Bean & Tea Leaf was impressive, and I appreciated the ability to customize my drink. However, the high calorie content of many menu items limited my indulgence, and as a result, I primarily visited for their blended drinks. The attention to detail shown by the baristas in fulfilling special requests, such as providing extra whipped cream, was commendable and added to my overall satisfaction. The customization options and attention to customer requests left a positive impression on me.
Despite encountering some drawbacks, the delectable drinks and accommodating service ultimately left a favorable impression. The Coffee Bean & Tea Leaf has the potential to offer a great experience, but improvements in atmosphere, staff training, and consistency are essential for ensuring a truly outstanding customer experience.
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