The Coffee Bean: HONEST Reviews & Opinions

The Coffee Bean & Tea Leaf is a popular coffee shop located at 763 Americana Way, Glendale, CA 91210. The shop is known for its cozy ambiance and wide selection of beverages, including various coffee blends and tea options. With operating hours from Monday to Sunday, customers can enjoy their favorite hot or cold drinks and delicious pastries from early morning until late at night. The contact number for inquiries or orders is +1 818-242-6123.

The Coffee Bean & Tea Leaf has earned an average rating of 4.3 out of 5, reflecting a high level of customer satisfaction. This rating indicates a positive overall experience for the majority of visitors, highlighting the quality of service and products offered at the shop. The consistently positive reviews demonstrate a strong appeal to coffee and tea enthusiasts, as well as those seeking a welcoming environment to relax or catch up with friends.

Upon entering the coffee shop, patrons are greeted by the rich aroma of freshly brewed coffee and the pleasant sight of beautifully presented beverages. The menu features a diverse range of options, catering to different tastes and preferences. Whether customers desire a classic cappuccino, a refreshing iced tea, or a specialty seasonal drink, they can expect a delightful experience with every sip.

The Coffee Bean & Tea Leaf’s convenient location in Glendale, CA, makes it easily accessible to both locals and visitors seeking a enjoyable coffee shop experience. Its extended hours, particularly on Fridays and Saturdays, offer an inviting setting for social gatherings or casual meetups.

Overall, The Coffee Bean & Tea Leaf has established itself as a beloved destination for coffee and tea aficionados, consistently delivering quality drinks and exceptional service. The positive average rating of 4.3 out of 5 reflects the widespread appeal and satisfaction among its diverse clientele.

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CALL: +1 818-242-6123

Address: 763 Americana Way, Glendale, CA 91210

Opening Hours of The Coffee Bean & Tea Leaf

Monday:6:30AM-10PM
Tuesday:6:30AM-10PM
Wednesday:6:30AM-10PM
Thursday:6:30AM-10PM
Friday:6:30AM-11PM
Saturday:6:30AM-11PM
Sunday:6:30AM-10PM

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The Coffee Bean & Tea Leaf Reviews and Opinions

The reviews of The Coffee Bean & Tea Leaf reveal a wide range of experiences. I’d give a zero if I could. Unfortunately, a negative encounter was described where the cashier made an error with the order and an employee responded with attitude when the mistake was brought to their attention. This kind of customer service is unacceptable, especially when patrons are paying for their drinks. It’s important for staff to handle situations like this with professionalism and respect. I hope they take this feedback seriously and improve their service standards.

On a positive note, some visitors appreciate the amenities offered at this coffee shop. One guest mentioned that they came to study and found lots of outlets, free wifi, and nice tables. Additionally, they found the coffee to be satisfactory. It’s great to see that the space is accommodating for those who need a spot to work or study.

However, it’s important to note that one review mentioned that the location is CLOSED as of 3/9/24, with no information about reopening or relocation. This is crucial information for potential visitors to be aware of, as it may impact their decision to visit this particular branch.

Despite the negative feedback and closure of a location, there are also glowing reviews of The Coffee Bean & Tea Leaf. For instance, one visitor expressed their love for this location, highlighting that the staff is always pleasant and even remembers their order due to their frequent visits. They find it to be a great place to relax with a coffee or get work done, especially appreciating the natural light provided by the large windows.

Another positive review emphasized the excellent location as a spot to enjoy a blended coffee drink and utilize the reliable wifi. The ambiance, including the ample space and seating as well as the abundance of natural light, was noted as particularly appealing.

It’s clear that The Coffee Bean & Tea Leaf has had a mix of positive and negative feedback from visitors. While there have been instances of excellent service and ambiance, there have also been reported issues with customer service and closure of a location. Continuous improvement in customer experience and communication regarding operational changes are essential for the overall success and reputation of this establishment.