Totally Tea & Coffee Reviews And Opinions

Totally Tea & Coffee is a cozy and inviting coffee shop located at 5483 N MacArthur Blvd, Irving, TX. The shop offers a wide selection of freshly brewed coffee and a variety of teas to cater to every customer’s preference.

The cafe’s warm and welcoming ambiance provides the perfect setting for customers to relax and enjoy their favorite hot or cold beverages. With its convenient operating hours from 11 AM to 8 PM on Sundays to Thursdays and extended hours until 9 PM on Fridays and Saturdays, Totally Tea & Coffee makes it easy for patrons to drop by for a quick pick-me-up or a leisurely coffee break.

Customers have praised the shop for its friendly and attentive staff, creating a pleasant and personalized experience for every visit. The well-lit and comfortable seating areas offer an ideal spot for individuals to catch up on work, meet with friends, or simply unwind with a good book.

In addition to its assortment of coffees and teas, Totally Tea & Coffee also provides a selection of delectable pastries and light snacks that perfectly complement the beverages. Whether it’s a flaky croissant to pair with a morning latte or a sweet treat to indulge in during the afternoon, the cafe offers something to satisfy every craving.

With an average rating of 3.9 out of 5, customers have appreciated the quality and taste of the beverages served at Totally Tea & Coffee. Whether they’re craving a classic espresso or interested in trying a specialty tea blend, the cafe consistently delivers on flavor and presentation.

Overall, Totally Tea & Coffee stands out as a delightful destination for coffee and tea enthusiasts in the Irving area. Its inviting atmosphere, friendly service, and flavorful offerings make it a go-to spot for anyone looking to savor a relaxing beverage experience.

Totally Tea & Coffee Reviews and Opinions

Based on the visitor reviews of Totally Tea & Coffee, it’s clear that the sentiments are quite mixed.

In my opinion, there’s a lack of consistency in the quality and customer service at this coffee shop. The mixed reviews indicate that the experience can vary significantly from one visit to the next.

Firstly, I must highlight the disappointment expressed by a customer regarding the lack of flavor in their Mango Boba tea. This suggests an inconsistency in the preparation of their drinks, which is definitely a cause for concern.

Additionally, the interaction with the staff seems to be hit or miss. One customer mentioned that the person at the front wasn’t friendly and responded with a dismissive remark when questioned about an order. On the other hand, another customer praised both the drink and the customer experience, indicating a positive encounter.

Furthermore, there were complaints about the lack of boba, as well as a drink being mostly ice, both of which led to dissatisfaction among customers.

The behavior of the staff also came into question, with a recount of a student employee appearing visibly annoyed, working on personal tasks during business hours, and the handling of a payment issue, which left a negative impression on a patron. This indicates a clear lack of professionalism and attentiveness in the service.

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Regarding the pricing, there have been strong critiques about the cost of the drinks, with multiple customers expressing that they found the products to be overpriced compared to other similar establishments in the area.

The sentiment towards Totally Tea & Coffee based on these reviews is a mix of frustration, disappointment, and occasional satisfaction. The inconsistencies in both product quality and customer service are evident from these diverse experiences, leading to a sense of uncertainty and doubt about the overall reliability of the establishment.

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