Located in Parma Heights, OH, Dunkin’ is a well-known and popular coffee shop situated at 6317 Pearl Rd. The establishment offers a warm and inviting atmosphere for customers to enjoy their favorite coffees and baked goods. With operating hours from 5 AM to 9 PM every day of the week, Dunkin’ provides early risers and evening patrons with ample opportunities to indulge in their offerings.
Conveniently located on Pearl Rd, Dunkin’ is easily accessible for both residents and commuters, making it a go-to spot for many individuals looking for a caffeine fix or a quick bite to eat. The shop’s strategic location contributes to its popularity among locals, who often frequent the establishment for their daily coffee rituals.
Dunkin’ prides itself on its diverse menu, offering an array of coffee options, including lattes, espressos, and traditional brewed coffee. In addition to its beverages, the shop also features a variety of delectable baked goods, such as donuts, muffins, and bagels, catering to different tastes and preferences.
The ambiance at Dunkin’ is cozy and inviting, making it an ideal place for patrons to relax, catch up with friends, or simply enjoy some quiet time while sipping on their favorite drink. The shop’s friendly and attentive staff further enhances the overall customer experience, ensuring that visitors feel welcome and well taken care of during their visit.
With a solid average rating of 4 out of 5, Dunkin’ has garnered positive feedback from its patrons, reflecting their satisfaction with the quality of products and service provided. Whether it’s a morning pick-me-up or an afternoon treat, Dunkin’ continues to be a favored destination for coffee enthusiasts seeking a pleasant and satisfying experience. For more information or inquiries, individuals can reach out to Dunkin’ at +1 440-845-2208.
Experiencing Dunkin’ Donuts Parma Heights
For those living in or visiting Parma Heights, Dunkin’ Donuts on Pearl Rd stands out as a must-visit spot. Not only does it offer the classic menu items Dunkin’ is known for, but it also provides a unique local feel that resonates with the community. If you’re in the area and searching for “dunkin donuts parma heights”, this is the place where you can find both your favorite Dunkin’ beverages and a touch of local charm.
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CALL: +1 440-845-2208
Address: 6317 Pearl Rd, Parma Heights, OH 44130
Opening Hours of Dunkin’
Monday:5AM-9PMTuesday:5AM-9PMWednesday:5AM-9PMThursday:5AM-9PMFriday:5AM-9PMSaturday:5AM-9PMSunday:5AM-9PM
Dunkin’ Reviews and Opinions
Based on the reviews, Dunkin’ seems to have mixed sentiments from its customers. The positive aspects include recommendations for cold brew, with one customer expressing satisfaction with the location overall. Another customer praised the convenience of ordering through the mobile app and enjoying the Mango-Pineapple Green Tea Refresher drink, notably stating that they would order it again. However, there are several negative experiences reported by other customers.
Some customers express dissatisfaction with long wait times, particularly in the drive-thru, and suggestions that the location may be understaffed. Additionally, there are recurring complaints about incorrect orders, with one customer feeling compelled to go to a different location because the orders are consistently wrong at this specific Dunkin’. One review described a disappointing experience with an iced coffee that tasted like water, reflecting consistency issues.
The most concerning aspect is the interaction with the staff. One customer shared a detailed account of poor customer service, specifically mentioning rudeness and unprofessional behavior from a staff member, including dismissive and unhelpful responses to their concerns. This poor interaction left the customer feeling disappointed and ultimately led them to leave without their order.
The sentiment towards Dunkin’ is quite mixed, despite the average 4 out of 5 rating. While some customers appreciate the quality of the drinks and the efficiency of the mobile ordering system, others are dissatisfied with the service, long wait times, and consistent order inaccuracies. This demonstrates a need for Dunkin’ to address operational and customer service issues to improve the overall experience for its patrons.
