The establishment’s commitment to customer satisfaction is reflected in its impressive average rating of 4.4 out of 5. This remarkable score speaks volumes about the consistent quality and positive experiences that patrons have come to expect from Dutch Bros Coffee.
The menu at Dutch Bros Coffee is diverse, offering an array of specialty coffee drinks, teas, smoothies, and more. Customers can choose from a variety of flavors and customizations to suit their preferences, ensuring there’s something for everyone to enjoy.
In addition to their extensive beverage selection, Dutch Bros Coffee also provides delicious pastries and snacks that complement their drinks perfectly. Whether it’s a quick breakfast on the go or a midday treat, customers can find delectable options to accompany their favorite beverages.
The staff at Dutch Bros Coffee is known for their attentive and personable approach, creating a warm and inviting atmosphere for guests. The team’s dedication to exceptional service contributes to the overall positive experience that customers consistently rave about.
Conveniently located in Surprise, AZ, Dutch Bros Coffee is a go-to destination for individuals seeking top-notch coffee and a welcoming environment. Whether visiting for a caffeine fix or a delicious snack, patrons can count on Dutch Bros Coffee to deliver a memorable and enjoyable experience time and time again.
GET DIRECTIONS NOW
CALL: +1 541-955-4700
Address: 16986 W Waddell Rd, Surprise, AZ 85388
Opening Hours of Dutch Bros Coffee
Monday:5-11PMTuesday:5AM-11PMWednesday:5AM-11PMThursday:5AM-11PMFriday:5AM-11PMSaturday:5AM-11PMSunday:5AM-11PM
Dutch Bros Coffee Reviews and Opinions
Based on visitor reviews, Dutch Bros Coffee offers a mixed experience. The majority of guests express enthusiastic satisfaction with the friendly service and delicious drinks. They appreciate the warm and welcoming atmosphere created by the staff, which enhances their overall enjoyment. One customer specifically raved about being “blown out of the water” by the exceptional treatment they received on their birthday, citing the staff’s effort in making them feel special.
However, not all experiences at Dutch Bros Coffee are positive. One patron had a particularly disappointing encounter, describing a long wait, incorrect orders, and unsatisfactory customer service. This experience left them feeling frustrated and disappointed, especially as they felt the employee’s actions were intentional. Another guest also expressed dissatisfaction with the service, expressing frustration over a perceived lack of common sense in the employees’ decision-making process.
On the other hand, some visitors are solely focused on the quality of the drinks, expressing their delight in the taste and variety offered by Dutch Bros Coffee. For them, the refreshing and frosty drinks were the highlight of their experience, despite any potential service issues they encountered.
Dutch Bros Coffee seems to excel in providing a warm and inviting customer experience for many patrons, accentuated by the flavorful drinks that are offered. However, some guests have experienced disappointment due to long wait times, incorrect orders, and perceived lapses in customer service. It’s evident that while the majority of visitors have enjoyed their time at Dutch Bros Coffee, there is room for improvement in ensuring consistent and satisfactory service across all interactions.
