The shop’s operating hours are extensive, opening at 5 AM on weekdays and offering extended hours until 11 PM on Fridays and Saturdays. This flexibility allows customers to enjoy their favorite Dutch Bros beverages throughout the day, catering to early risers and night owls alike.
The average rating of 4.4 out of 5 reflects the consistently positive experiences customers have had at Dutch Bros Coffee. The high rating speaks to the exceptional service, inviting ambiance, and delicious drinks that keep patrons coming back for more.
Guests can enjoy a wide range of coffee options, from rich and aromatic espressos to flavorful specialty drinks. Whether a customer prefers a classic latte or an adventurous blended beverage, Dutch Bros has something to satisfy every taste.
In addition to its delectable drinks, Dutch Bros Coffee also places a strong emphasis on customer service. The staff is known for their friendly and personable approach, creating a welcoming environment that makes each visit a pleasant experience.
Customers can easily reach Dutch Bros Coffee by contacting +1 541-955-4700. This accessibility ensures that individuals can inquire about the menu, place orders, or seek information about the shop’s offerings.
Overall, Dutch Bros Coffee stands out as a premier destination for coffee lovers, offering a diverse menu, exceptional customer service, and a vibrant atmosphere. Its favorable rating and dedicated following are a testament to its reputation as a top-notch coffee shop in the Norman area.
GET DIRECTIONS NOW
CALL: +1 541-955-4700
Address: 1230 W Main St, Norman, OK 73069
Opening Hours of Dutch Bros Coffee
Monday:5AM-10PMTuesday:5AM-10PMWednesday:5AM-10PMThursday:5AM-10PMFriday:5AM-11PMSaturday:5AM-11PMSunday:5AM-10PM
Dutch Bros Coffee Reviews and Opinions
In my opinion, the sentiment towards Dutch Bros Coffee seems to be overwhelmingly negative based on the reviews provided. Several customers expressed frustration over long wait times, especially in the drive-through, with one person waiting for 45 minutes. Additionally, the complaint about the lengthy wait and slow service was a recurring theme throughout the reviews. The issue of understaffing was also brought up, with only three employees working during a busy weekend morning, which likely contributed to the prolonged wait times. The sentiment is clearly negative due to the frustration caused by the extensive wait times and slow service.
Furthermore, customers were dissatisfied with the quality of the drinks. One person mentioned paying nearly $6 for a chai latte that tasted weak and watered down. Another individual mentioned a disappointing experience with a white mocha, suggesting that the drinks might not have been prepared as requested. There were concerns raised about the staff’s request for tips at the window, indicating discomfort with this practice. This negative sentiment is driven by the dissatisfaction with the quality of the drinks and the handling of customer interactions.
Additionally, there were comments about the age of the employees, with a suggestion to hire adult staff members. The environment was described as loud, adding to the overall negative experience. As a result, the sentiment appears to be further impacted by the perceived lack of professionalism and the atmosphere within the coffee shop. The sentiment is negatively influenced by perceptions of unprofessionalism and a distracting atmosphere within the establishment.
The sentiment analysis of Dutch Bros Coffee based on the provided reviews reflects a majority of negative feelings, stemming from the extended wait times, subpar drink quality, and concerns regarding the staff and atmosphere. These factors seem to overshadow the relatively high average rating of 4.4 out of 5, as highlighted in the reviews. The prevailing sentiment is one of disappointment and dissatisfaction with the overall experience at Dutch Bros Coffee, which may impact its customer retention and future success.
