DUTCH BROS COFFEE: Honest REVIEWS & Opinions!

Dutch Bros Coffee, located at 1802 E Platte Ave, Colorado Springs, CO 80903, is a popular coffee shop that has captured the hearts of locals and visitors alike. With a stellar average rating of 4.7 out of 5, it has established itself as a go-to destination for coffee enthusiasts. The shop’s contact number is +1 541-955-4700, and it operates from 5AM to 10PM on Monday, Tuesday, Wednesday, and Thursday, extending its hours until 11PM on Friday and Saturday, and closing at 10PM on Sundays.

Upon entering Dutch Bros Coffee, patrons are greeted by a warm and inviting atmosphere. The aroma of freshly brewed coffee fills the air, creating an irresistible allure for caffeine aficionados. The shop’s prime location makes it a convenient stop for those seeking a quick pick-me-up or a place to unwind and socialize.

The menu at Dutch Bros Coffee is a standout feature. It offers an extensive selection of beverages, ranging from classic espresso-based drinks to signature blends and refreshing iced coffees. In addition to the exceptional coffee, the shop also provides a variety of delicious snacks and pastries, catering to diverse tastes and preferences.

The staff at Dutch Bros Coffee are known for their friendly and attentive service. Customers often praise the team for their efficiency and willingness to go above and beyond to ensure a satisfying experience. Whether helping newcomers navigate the menu or engaging in casual conversation, the staff consistently leaves a positive impression.

As a community-oriented establishment, Dutch Bros Coffee actively participates in local events and initiatives, fostering a sense of connection and support within the neighborhood. By prioritizing customer satisfaction and community involvement, this coffee shop has solidified its position as a beloved destination for exceptional coffee and genuine hospitality.

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CALL: +1 541-955-4700

Address: 1802 E Platte Ave, Colorado Springs, CO 80903

Opening Hours of Dutch Bros Coffee

Monday:5AM-10PM
Tuesday:5AM-10PM
Wednesday:5AM-10PM
Thursday:5AM-10PM
Friday:5AM-11PM
Saturday:5AM-11PM
Sunday:5AM-10PM

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Table of Contents

Dutch Bros Coffee Reviews and Opinions

Based on the visitor reviews, Dutch Bros Coffee seems to have a mix of positive and negative feedback. The standout feature is the exceptional customer service provided by some staff members, such as Culver, who impress customers with a smile and great attitudes. These interactions can make a positive impact on customers’ day. However, there are also concerns raised about pricing, menu changes, and the quality of service at certain locations.

Some loyal customers express disappointment over the significant increase in prices, noting that the current rates for coffee and milk-based drinks are deemed unreasonable. The additional charges for customizations like soft tops and blended drinks are met with frustration, making it possible for patrons to spend upwards of $8-$12 per drink, which is considered excessive.

The complaints about the menu changes and technological issues with the app point to a lack of transparency and consistency in the ordering process. Customers are left feeling dissatisfied due to the absence of clear information about syrup options and the inconsistency in drink preparation. This inconsistency extends to the sweetness level of the beverages, leading to disappointment and waste when orders don’t meet expectations.

Although Dutch Bros Coffee is praised for its friendly and personable staff, some patrons express disappointment with a perceived shift in customer focus. Reports of feeling unwelcome or experiencing subpar service give rise to concerns about the overall customer experience.

Positive mentions include the efficient operation during rushed periods, with courteous communication from the team regarding the traffic flow in the drive-thru lane. Additionally, one customer expresses their appreciation for the kind gesture of a barista, highlighting the lasting impact of small acts of kindness and warmth.

In terms of convenience, while some customers encounter challenges with the location and traffic flow, others find the short wait times and efficient service favorable.

Overall, the sentiment analysis of Dutch Bros Coffee indicates a blend of positive experiences stemming from exceptional customer service, alongside concerns about pricing, menu transparency, and consistency in service across various locations.