REAL Feedback: STARBUCKS Reviews & Opinions!

Starbucks is a well-known coffee shop located at 1303 University Ave, Riverside, CA 92507, United States. It is a popular spot for students, professionals, and locals to enjoy a cup of coffee and a variety of baked goods. The contact number for the café is +1 951-274-9605, and it operates with varying hours throughout the week: Monday through Thursday from 4:30 AM to 8:30 PM, Friday from 4:30 AM to 8:30 PM, Saturday from 5:30 AM to 8:30 PM, and Sunday from 5:30 AM to 8:30 PM.

Starbucks offers a comfortable and inviting ambiance for its customers, with ample seating and Wi-Fi access, making it an ideal place to study or work. The café is known for its extensive menu, which includes an array of coffee drinks, teas, and hot chocolates, as well as a selection of sandwiches, pastries, and snacks. The friendly and efficient staff members are dedicated to providing excellent customer service.

The overall rating for Starbucks is 3.8 out of 5, indicating that most customers have had a positive experience at the café. Some patrons have particularly praised the quality and consistency of the coffee, while others appreciate the convenience of the location and the speed of service during peak hours. However, there have been occasional concerns raised about the limited parking availability in the area.

Given its prime location in the heart of Riverside, Starbucks is frequented by a diverse clientele, including students from the nearby university, local residents, and commuters passing through the area. The café tends to be busiest in the mornings and early afternoons, but it generally maintains a bustling yet relaxed atmosphere throughout the day.

Starbucks is a well-established coffee shop that offers a wide range of beverages and snacks, along with a welcoming environment for customers to enjoy. Its convenient location and accommodating hours make it a go-to choice for many individuals seeking a caffeine fix or a cozy place to unwind.

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CALL: +1 951-274-9605

Address: 1303 University Ave, Riverside, CA 92507, United States

Opening Hours of Starbucks

Monday:4:30AM-8:30PM
Tuesday:4:30AM-8:30PM
Wednesday:4:30AM-8:30PM
Thursday:4:30AM-8:30PM
Friday:4:30AM-8:30PM
Saturday:5:30AM-8:30PM
Sunday:5:30AM-8:30PM

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Starbucks Reviews and Opinions

Based on the reviews, the sentiment towards this Starbucks location is overwhelmingly negative. The recurring theme of poor customer service and cleanliness issues is prevalent throughout the feedback.

Firstly, customers express frustration with the lack of parking etiquette, which contributes to a negative initial experience. Additionally, the rudeness of the employees, as well as their apparent disregard for customer satisfaction, has left patrons feeling undervalued and disrespected.

Another key point is the inconsistency in fulfilling orders. Complaints about being charged for extra ice and receiving inadequately filled cups highlight a lack of attention to detail and quality control.

Furthermore, the uncleanliness of the establishment, including dirty tables, a filthy bathroom, and a dismissive attitude from staff when concerns were raised, indicates a concerning disregard for hygiene and customer well-being.

The refusal of service due to an alleged order amount being too high, as well as the uncooperative response when seeking contact information shows a lack of accountability and professionalism, leaving customers feeling disregarded and disrespected.

The sentiment analysis of the reviews regarding this Starbucks location reflects a profoundly negative experience. The recurring themes of poor customer service, cleanliness issues, and a lack of professionalism have significantly impacted the overall perception of this establishment. The dissatisfaction expressed in the reviews aligns with the low average rating of 3.8 out of 5, indicating a need for significant improvements in various aspects of the customer experience.