REAL Starbucks REVIEWS & Opinions

Starbucks, located at 1702 Manchester Expy, Columbus, GA 31904, is a popular coffee shop known for its welcoming ambiance and wide variety of high-quality beverages and snacks. Operating from 5:30AM to 9PM every day of the week, it caters to early risers and those seeking a late evening coffee fix.

Upon entering the establishment, patrons are greeted by the rich aroma of freshly brewed coffee, creating an inviting atmosphere that invites them to unwind or catch up with friends. The interior boasts comfortable seating options, making it an ideal spot for casual meetings, work sessions, or simply some leisurely alone time.

Starbucks’ menu offers a diverse selection of coffee drinks, ranging from classic espressos to indulgent Frappuccinos, satisfying the preferences of all coffee enthusiasts. In addition to its extensive coffee options, the shop also serves a range of teas, iced beverages, and delectable pastries, making it a suitable destination for individuals with varied tastes.

The friendly and efficient staff at Starbucks have earned praise for their attentiveness and dedication to providing exceptional customer service. Their knowledge of the menu and willingness to accommodate special requests contribute to the overall positive experience for visitors.

In terms of customer satisfaction, Starbucks holds an average rating of 4.2 out of 5, reflecting the majority’s favorable impression of the establishment. Customers have expressed appreciation for the consistently well-prepared beverages, pleasant ambiance, and convenient location.

Whether it’s a quick caffeine boost on the way to work or a leisurely afternoon coffee date, Starbucks on Manchester Expy has established itself as a go-to destination for coffee aficionados in Columbus, GA. Its convenient operating hours and commitment to quality ensure that it remains a beloved fixture in the local community.

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CALL: +1 706-324-0214

Address: 1702 Manchester Expy, Columbus, GA 31904, United States

Opening Hours of Starbucks

Monday:5:30AM-9PM
Tuesday:5:30AM-9PM
Wednesday:5:30AM-9PM
Thursday:5:30AM-9PM
Friday:5:30AM-9PM
Saturday:5:30AM-9PM
Sunday:5:30AM-9PM

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Starbucks Reviews and Opinions

Based on the reviews, it’s clear that the Starbucks in question has its strengths and weaknesses. The music volume seems to be a recurring issue, with one customer expressing frustration at the loudness. This negatively impacted their ability to concentrate and created an atmosphere that was not conducive to productive work. Adjusting the music volume could significantly improve the ambiance for customers who are looking for a quieter environment.

Another area of concern is the customer service. One reviewer was adamant about not being called pet names and viewed it as disrespectful. On the other hand, there were positive comments about outstanding and professional service from a specific employee, Christie, and her team. Consistency in customer service is crucial and can greatly impact a customer’s overall experience.

Despite some negative feedback, it’s worth noting that the drinks were praised as “amazing” and “perfect,” with particular thanks to Christie and her team. Good quality products and exceptional service from certain employees can greatly influence a customer’s perception of a store. Highlighting the positive aspects of the service and products can enhance the overall impression of the coffee shop.

However, there were strong criticisms regarding the customer service at another location, notably the employees’ apparent lack of enthusiasm and unprofessional behavior. It’s important for Starbucks to address these instances of poor customer service as they can have a significant impact on customer retention and overall reputation. Consistently high-quality customer service across all locations is essential for maintaining a positive brand image.

While there are areas that need improvement, such as music volume and customer service consistency, there are also positive elements such as the quality of the drinks and exceptional service from certain employees. Addressing these issues can contribute to a more positive overall experience for customers.